can not link my vmware account to skyline initial configuration

[lucasmveds]

Hi all,

I am having issues to set up my vmware account to the skyline initial configuration.

When I put my account information i received following error:

The My VMware account chosen may not have appropriate permissions or may not be associated to a valid entitlement account. Please visit https://kb.vmware.com/s/article/2006983 to review your account details and ensure your account has File SR permissions and is associated to an active support entitlement account.

Thanks

Lucas

[Yuva_1990]

Hi Lucas,

I understand that we have issues with registering skyline appliance.I'm sending DM with my contact details,please respond to it with the requested details.

Regards,

Yuvaraj.

Skyline Support Moderator.

[Yuva_1990 · Accepted solution]

Customer confirmed that he was able to the complete the registration after using the super user account hence closing this thread as resolved