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fsosson
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Hyperic 5.8.2 and vCOPs Version Beta Build 2068011

Hi,

I have deployed Hyperic 5.8.2 and latest vCOPs Version Beta Build 2068011 release then installed Hyperic adapter in it.

From vCOPs I cannot see resources metrics I have picked in Hyperic, even if Hyperic is collecting data. Can someone explain why?

Thank you,

Frederic

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admin
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You shouldn't be afraid Smiley Happy

In hyperic UI go to > Administration > Monitoring Defaults

Look for your resource (e.g. Linux) > Edit Metric Template

Look for your metric > Indicator column = YES

BTW,

I can't see your metrics in my environment.

Are you talking about "Process" resource of Linux ?

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admin
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Hi,

Which configuration of vCOPs are you using (single or multi slice) ?

Did you check hyperic adapter's connection to hyperic server with "Test" button ? If yes, can you see resources under hyperic instance in Administration > Environment Overview -> Adapter Instances > Hyperic Adapter Instance. Is "Collection Status" of that resources green ?

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fsosson
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Hi Boris,

Communication with "Hyperic" works perfectly fine, tested!

What do you mean by single or multi slice vCOPs configuration?

Regards,

Frederic

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admin
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Hi,

Just to line up, you're using vCOPs 6.0, right ?

To check number of slices go to <vcops-ip>/admin.

Please attach screen of vCOPs with problematic metrics.

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fsosson
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Hi,

Yes I am using "vCOPs 6.0 Version Beta Build 2068011".

Please find the admin page :

vCOPs-admin.PNG

Regards,

Frederic

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admin
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Ok, so you're using a single slice (master)

Which metrics can't you see ?

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fsosson
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Hi,

For example, I cannot find "Sybase 15.x SYB1_ALGO_UAT engine0 Process Cpu Total Time" in vCOPs, like this:

Sybase_15.x SYB1_ALGO_UAT_engine0_Process_Cpu_Total_Time.PNG Sybase_15.x_SYB1_ALGO_UAT_sp_sysmonEngine_engine0_UTILIZATION_Process_Cpu_Usage.PNG

Regards,

Frederic

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admin
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From your screenshots looks like you can find your metric or I'm missing something ?

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fsosson
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It is just an example, here Hyperic shows "Process Cpu Total Time" which is not the same metric vCOPs shows: "Pocess Cpu usage"

Maybe I was not clear enough Smiley Wink

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admin
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Do you have data in hyperic for that metric ("Process Cpu Total Time") ?

If you create a non default indicator metric as indicator and you don't have data on this metric, you won't see the metric in vCOPs.

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fsosson
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You're right there is no data from Hyperic for "Process Cpu Total Time".

Another example, "Process Virtual Memory Size" has data but I cannot see the metric in vCOPs.

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admin
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Is that metric an indicator ?

What is an interval time of hyperic adapter ?

How long did you wait ?

fsosson
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I am afraid to not be able to answer to "Is that metric an indicator?" because I do not know what is an indicator :smileyconfused:

The interval time is the default one.  How to check?

I have been waiting for 5 days.

.

Regards

admin
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You shouldn't be afraid Smiley Happy

In hyperic UI go to > Administration > Monitoring Defaults

Look for your resource (e.g. Linux) > Edit Metric Template

Look for your metric > Indicator column = YES

BTW,

I can't see your metrics in my environment.

Are you talking about "Process" resource of Linux ?

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fsosson
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Hi Boris,

I found the way to set metrics as "Indicators" in Hyperic, thanks a lot.

You cannot see the metric I am takling about because it is a Sybase one, not a Linux one.

Let's see if the metrics I just switched as "Indicators" will be available in vCOPs

Regards,

Frederic

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admin
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Hi Frederic,

How are you, is your problem was resolved ? If yes, please mark the post as "Answered"

Thanks

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fsosson
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Hi Boris,

Thanks a lot for your help.  My questions have been anwered.

Regards,

Fred

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