dlee668
Contributor
Contributor

Mouse Not Working Upon Restore

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Hello,

I have restored a virtual machine onto ESXi 7.0, but the mouse is unresponsive. When I open the VM to full-screen, vm is also unresponsive.

VMX file shows:

usb.present="false"

usb.vbluetooth.startConnected = "TRUE"

uuid.bios = "56 4d 99 28 66 84 2c c5-3c ad 37 ce d0 97 f0 25"

uuid.location = "56 4d 35 9b cc e7 25 24-c6 18 8e 35 3c 43 f8 db"

When I set usb.present to "TRUE", I am still having issues, with the VM even blue screening.

Any advice on this?

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dlee668
Contributor
Contributor

Turns out, no need for VMWare Tools.

Just added USB controller to VMs and now work as intended. Guess it cannot be done via configuring vmx file.

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3 Replies

What version is the VM?

If its older, did you try to do a vHardware Upgrade?

Triple VCIX (CMA-NV-DCV) | vExpert | MCSE | CCNA
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a_p_
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Leadership

Can you confirm that VMware Tools have been installed after setting the correct Guest OS in the VM's settings, i.e. after fixing the issues from your previous question?

André

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dlee668
Contributor
Contributor

Turns out, no need for VMWare Tools.

Just added USB controller to VMs and now work as intended. Guess it cannot be done via configuring vmx file.

View solution in original post

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