m0ps
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Enthusiast

Intel DC P3600 NVMe HCL Issue

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Hi all!

We trying to implement vSAN 6.2 cluster on 3 supermicro nodes. In cache layer we use 800 Gb Intel DC P3600 NVMe SSD (SSDPEDME800G4). Combination of F/W version (8DV10171) and driver (intel-nvme 1.0e.2.0) is listed in HCL (VMware Compatibility Guide - ssd‌), but Virtial SAN Health shows such warnings:

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As mentioned in this (Re: Intel DC P3700 Firmware) post, it looks like PCI ID is not listed in HCL. So I'm checked it manualy in http://partnerweb.vmware.com/service/vsan/all.json, and confirmed that it contain correct PCI ID:

{"id":40098,"model":"Intel SSD DC P3600 Series SSDPEDME800G4 (800 GB, HHHL AIC)","partnerid":46,"vendor":"Intel","version":"8DV10171","vid":"8086","did":"0953","svid":"8086","ssid":"3709","vcglink":"http:\/\/www.vmware.com\/resources\/compatibility\/detail.php?deviceCategory=ssd&productid=40098","releases":{"ESXi 6.0 U2":[{"devicetype":"NVMe","major":6,"minor":0,"firmware":"8DV10171"},{"devicetype":"NVMe","major":6,"minor":0,"firmware":"8DV10171"}],"ESXi 6.0 U1":[{"devicetype":"NVMe","major":6,"minor":0,"firmware":"8DV10171"},{"devicetype":"NVMe","major":6,"minor":0,"firmware":"8DV10171"}],"ESXi 6.0":[{"devicetype":"NVMe","major":6,"minor":0,"firmware":"8DV10171"},{"devicetype":"NVMe","major":6,"minor":0,"firmware":"8DV10171"}],"ESXi 5.5 U3":[{"devicetype":"NVMe","major":5,"minor":5,"firmware":"8DV10171"},{"devicetype":"NVMe","major":5,"minor":5,"firmware":"8DV10171"}],"ESXi 5.5 U2":[{"devicetype":"NVMe","major":5,"minor":5,"firmware":"8DV10171"},{"devicetype":"NVMe","major":5,"minor":5,"firmware":"8DV10171"}],"ESXi 5.5 U1":[{"devicetype":"NVMe","major":5,"minor":5,"firmware":"8DV10171"},{"devicetype":"NVMe","major":5,"minor":5,"firmware":"8DV10171"}]}},

So, does anybody have same issue? Is this a some sort of bug, or my ssd is really not compatible?

best regards, m0ps
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eode
Enthusiast
Enthusiast

As far as I understand, this is a bug in the health check-plugin.

The VID, DID, SVID and SSID is now all matching the updated online HCL (from my P3700-post), but the health check still throws a warning on the P3700 AIC. Got confirmed from VMware (SR) that this would be fixed in future releases of the health check-plugin (still wating...).


FYI: Using the 1.2.0.27-4vmw/8DV10171 combination here.

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zdickinson
Expert
Expert

Good afternoon, if your manual check verifies that your hardware, firmware, and driver are all on the HCL; I would go with that. It has come up a few times on the forums that the HCL check can fail even though  it should not.  Mostly due to typos that are soon fixed.  I believe you can refresh the HCL data and try again.  Thank you, Zach.

eode
Enthusiast
Enthusiast

As far as I understand, this is a bug in the health check-plugin.

The VID, DID, SVID and SSID is now all matching the updated online HCL (from my P3700-post), but the health check still throws a warning on the P3700 AIC. Got confirmed from VMware (SR) that this would be fixed in future releases of the health check-plugin (still wating...).


FYI: Using the 1.2.0.27-4vmw/8DV10171 combination here.

View solution in original post

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