Error in the RPC receive loop: RpcIn: Unable to send

[mcjathan]

My guest / vm machine is Windows XP Pro SP3.

I've noticed that occasionally there is an error in the Applications Event Log that reads:

     [ warning] [vmusr:vmusr] Error in the RPC receive loop: RpcIn: Unable to send.

It seems to happen occasionally when the guest machine boots up.  I can't tell if it is affective performance or not.

I did search the forum and found this reference: http://tinyurl.com/b9efmjj

Although this VM did upgrade from vmplayer 4 to 5, I am not seeing this error multiple times in the succession in the log (log spew).  Also, this link seems to simply turn off the log recording and not fix the cause of the error.

My questions:

1) Should I be concerned about this error -- does it affect performance or stability?

2) Can I fix the cause of this error and not just turn off the reporting of the error in the log?  If so, how?

Best regards,

Jeff

[JohannStander · Accepted solution]

Hi Jeff

I got exactly the same problem on all of my VM's after upgrade to 5.1

The tools.config file is not created on the server.

So you have to manualy create it and put the following text it which i found as from another community thread:

http://communities.vmware.com/thread/419192

create tools.config file and paste the following text:

[logging]

log = true

# Enable tools service logging to vmware.log

vmsvc.level = debug

vmsvc.handler = vmx

# Enable new "vmusr" service logging to vmware.log

vmusr.level = error

vmusr.handler = vmx

# Enable "Volume Shadow Copy" service logging to vmware.log

vmvss.level = debug

vmvss.handler = vmx

Save it as tools.conf in the appropriate folder for the guest OS.

  Windows XP and Windows Server 2000/2003  

  C:\Documents and Settings\All Users\Application Data\VMware\VMware Tools\tools.conf

  Windows Vista, Windows 7, and Windows Server 2008  

  C:\ProgramData\VMware\VMware Tools\tools.conf

  Linux, Solaris, and FreeBSD  

  /etc/vmware-tools/tools.conf

----------------

This however does not always work for me and get the following error message as well:

[ warning] [vmsvc:vmsvc] Cannot load config file: Key file contains line '����' which is not a key-value pair, group, or comment

KB from VMWARE:

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=203635...

their solution are missing a few steps to actually firstly have the file available.

hope this helps.

[mcjathan]

Hi Johann,

Thanks for taking the time to post this.  Your solution fixed my problem.

Best regards,

Jeff