I am hoping someone might have heard of this before or perhaps point me in the right direction because I am at a loss. The service account password I use to register vCenter’s in vCOps changed. No biggie, so I go into the vcops admin to update the registration information for each vcenter. I enter the new password for it, hit test connection and it says that the connection is successful. However, when I go to actually apply the settings it says that the username or password is incorrect:
Unable to connect to vCenter Server. Details: Registration to vCenter Server ( vCenter Server address: https://<servername>/sdk, vCenter Server username: <username>, vCenter Server name: <servername> ) failed. Cannot complete login due to an incorrect user name or password.
I tried other username/password combinations all which yelid the same result. I noticed that way up at the top in red it says “General Server Error Occurred”. I downloaded the log bundle and have been going through it for about an hour now but the only thing that I get from it is an authentication error, and the above message is repeated quite often.
