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seamusobr1
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Skyline Collector

I currently have a skyline collector that was setup by another user who has now left

It was setup using the same enterprise account

but is in a different organization

I now have a different organisation and I would like to transfer the collector into that organization

does anyone have a step by step approach as how this can be done

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Debashish_Rath
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Hi seamusobr1

Please follow the below instruction to fix the issue.

1) Go to getting started link https://skyline.vmware.com/get-started/

2) Create a new organization with the correct name.

3) Create a registration token

4) Open the console of the collector

5) Delete the configuration files “rm /usr/local/skyline/ccf/config/generated/*.json”

6) Reboot the appliance

7) Register the collector with the new token.

Sincerely, Debashish Kumar Rath SkyLine Support Moderator

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Debashish_Rath
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Hi seamusobr1

Please follow the below instruction to fix the issue.

1) Go to getting started link https://skyline.vmware.com/get-started/

2) Create a new organization with the correct name.

3) Create a registration token

4) Open the console of the collector

5) Delete the configuration files “rm /usr/local/skyline/ccf/config/generated/*.json”

6) Reboot the appliance

7) Register the collector with the new token.

Sincerely, Debashish Kumar Rath SkyLine Support Moderator
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