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charvoworld
Enthusiast
Enthusiast

UEM Condition OU can't search

Hi,

I am applying UEM condition by 'Organizational Unit'. some time it able to search domain and some time unable to search domain.

As a temporary i do flushdns, it works in random time.

does any have idea about this issue

UEM Unable to search ou.jpg

Regards,

Charvo Benjaimin

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3 Replies
Pim999
Enthusiast
Enthusiast

Hi Charvo,

The computer that runs the UEM Management Console needs to be able to browse the domain. So it should be domain joined and a domain user should be logged on.

If you have multiple domains, make sure the trusts are correctly placed.

Maybe re-joining the computer to the domain can solve the problem.

Do you also have this problem if you run the UEM Management Console on another computer?

Kind regards, Pim.

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charvoworld
Enthusiast
Enthusiast

This problem occurs in other VM also. i have manually set AD entry in hosts file for ADC created in same VLAN and Same Datacenter, still this issue is happening. if i run ipconfig /flushdns and search OU with entry vmware.com it works but later same issue happen after few hours.

Regards,

Charvo Benjamin

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Pim999
Enthusiast
Enthusiast

This seems like a DNS problem or some other AD problem.

UEM just leverages the Windows capabilities and does nothing special.

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