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sfister
Contributor
Contributor

VMware Stanalone Converter "unable to query the live source machine" on RHEL7.3

Hello,

I've been banging my head trying to fix this issue with a Linux conversion. I've searched the net high and low, nothing seems to fix the problem. I've attached the Converter log files. The included lines below are the last few of the worker log. I've highlighted in red the possible problem areas, but none of the "fixes" seem to work. Any help is greatly appreciated!

--> [2019-01-24 08:34:29,521 INFO bootLoader ]: Command '/usr/sbin/grub2-install --version' returned:

--> [2019-01-24 08:34:29,521 INFO bootLoader ]: --> /usr/sbin/grub2-install (GRUB) 2.02~beta2

--> [2019-01-24 08:34:29,521 INFO bootLoader ]: PopulateBootLoaderType: Detected GRUB version as GRUB2

--> [2019-01-24 08:34:29,521 WARN bootLoader ]: ResolveSymbolicLink: Cannot find /boot/grub/grub.cfg

--> [2019-01-24 08:34:29,521 INFO bootLoader ]: Looking for grub.cfg in /boot

--> [2019-01-24 08:34:29,523 INFO bootLoader ]: Command 'find /boot -name grub.cfg' returned:

--> [2019-01-24 08:34:29,523 INFO bootLoader ]: --> /boot/grub2/grub.cfg

--> [2019-01-24 08:34:29,523 INFO bootLoader ]: PopulateLoaderConfigFile: Found /boot/grub2/grub.cfg

--> [2019-01-24 08:34:29,523 INFO bootLoader ]: File '/tmp/vmware-sysinfo-grub-device.map' does not exist.

--> [2019-01-24 08:34:29,523 INFO bootLoader ]: Trying to create device map file /tmp/vmware-sysinfo-grub-device.map

--> [2019-01-24 08:34:29,523 INFO bootLoader ]: Running command: grub --batch --no-floppy --device-map=/tmp/vmware-sysinfo-grub-device.map > /dev/null 2>&1

--> [2019-01-24 08:34:29,525 INFO bootLoader ]: Writable command 'grub --batch --no-floppy --device-map=/tmp/vmware-sysinfo-grub-device.map > /dev/null 2>&1' succeeded.

--> [2019-01-24 08:34:29,525 ERROR bootLoader ]: Unable to open file: /tmp/vmware-sysinfo-grub-device.map

-->

2019-01-24T08:34:32.233-08:00 info vmware-converter-worker[05332] [Originator@6876 sub=Default] Converter Agent SysinfoQuery obtained XML output

2019-01-24T08:34:32.233-08:00 info vmware-converter-worker[05332] [Originator@6876 sub=Default] Caching vmware-sysinfo XML output with key LiveLinuxComputer::GetSysinfoXml=e27b3b56c443a35fe5b22d7650c1d9e0c9d03053

2019-01-24T08:34:32.239-08:00 warning vmware-converter-worker[05332] [Originator@6876 sub=Default] No volume for partition /dev/xvda2

2019-01-24T08:34:32.239-08:00 error vmware-converter-worker[05332] [Originator@6876 sub=Default] No disks for volume with id '/dev/rhel/root' and label ''

2019-01-24T08:34:32.239-08:00 info vmware-converter-worker[05332] [Originator@6876 sub=Default] Scheduled timer canceled, StopKeepAlive succeeds

2019-01-24T08:37:05.620-08:00 info vmware-converter-worker[05968] [Originator@6876 sub=Default] [Converter.Worker.DiagnosticManagerImpl] Generating LogBundle.

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3 Replies
POCEH
VMware Employee
VMware Employee

Check if value <sysinfoTmpRoot>/root</sysinfoTmpRoot> could solve your problem.

HTH

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sfister
Contributor
Contributor

I tried that and no change...ugh.

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POCEH
VMware Employee
VMware Employee

Do you have /tmp folder with enough rights?

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