Hi Osha,
I have not seen this error before. I think you should open a support request with VMware Technical Support if you are able, and have them investigate the issue for you. Once a solution has been provided to you, please post the solution and details here, and I can then work on capturing that information in a new article in our knowledge base.
Regards,
Graham Daly
Knowledge Champion
VMware Inc.
Hello Osha,
After reproducing the error could you export converter logs - via "File -> Export logs", and attach the zip to this thread.
Also gives us a little more info about the OS version of the source machine, and on which step of the conversion you saw the error.
Did you succeed to submit the task, or error appears during the conversion wizard ?
Hi,
Can you please attach the converter "agent" and "server" log files as well?
The file you attached is the "gui" log which does not exactly contain a great deal of useful information.
Regards,
Graham Daly
Knowledge Champion
VMware Inc.
Actually the problem was with the physical disks, a dongle was attached to them for protection which prevented the conversion from happening.