OS: Wivdows server 2008 R2 std (AD, Terminal)
Running service: Domain admin
logs
2012-10-04T13:46:14.605+04:00 [09268 info 'Locale'] Locale subsystem initialized from C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\locale\ with default locale en.2012-10-04T13:46:14.605+04:00 [09268 info 'Libs'] [ADS] Running on PDC2012-10-04T13:46:14.605+04:00 [09268 info 'Libs'] [ADS] Local Domain : MONDIGO2012-10-04T13:46:14.620+04:00 [09268 info 'Libs'] [ADS] IsWorkgroup: No2012-10-04T13:46:14.620+04:00 [09268 info 'Libs'] [ADS] Local Machine:2012-10-04T13:46:14.730+04:00 [09268 error 'Default'] [userUtilsWin32,156] Failed to retrieve User Information. Creating User...2012-10-04T13:46:14.776+04:00 [09268 error 'Default'] [userUtilsWin32,112] User creation failed with error: 502012-10-04T13:46:15.151+04:00 [09268 info 'Default'] CoreDump: Writing minidump2012-10-04T13:46:15.291+04:00 [09268 panic 'Default']
any ideas?
Are you local administrator? The error means 50 "The request is not supported."
No, I am working under a domain administrator
You must be local admin too.
:smileyplain: Yes, domain administrator logs on to the local administrators group
Is the converter's services are running under LocalSystem account?
Yes
I tried it on an administrative user to run, did not work
There must be some restrictions in your Networking, the service crashes after fail to create a special user for Converter. Could you check for restriction policies?
I checked, but I did not find the limitations that might be associated with this problem.
Very unusual case, could you upload coredump file?
ok, where can I find Core Dump?
?
Check %LOCALAPPDATA%\Vmware about XXXXX.dmp file(s).
Hi, sorry for the late answer but there are no clues why this happens, it's not normal situation. Are you sure you made a clean install of the Converter 5.0?