Backup & Recovery

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  • 1.  VDP - Cannot even get to config page

    Posted Mar 19, 2015 01:40 PM

    We have deployed the OVA file and started the box. THe boxes gives a IP and advises us to connect to: https://<IP address>:8543/vdp-configure

    All we get is a display page:

    This web page is not available

    Going to the IP without the port on the end displays:

    Service unavailable!

    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

    If you think this is a server error, please contact the webmaster.

    Error 503

    172.16.32.227
    Thu Mar 19 13:16:06 2015
    Apache

    Have tried redeploying the VM to see if anything happens and have also turned off our proxy settings.

    any ideas?



  • 2.  RE: VDP - Cannot even get to config page

    Posted Mar 19, 2015 01:43 PM

    In addition to this, I've attempted to connect via ssh with the username/password combo of: root/changeme and I am unable to login.

    I was hoping to follow this: VMware KB: Connecting to the vSphere Data Protection (VDP) appliance fails although its for 5.1 i was hoping to give me a sighter.



  • 3.  RE: VDP - Cannot even get to config page

    Posted Mar 20, 2015 01:32 PM

    i have the same problem.

    wven with a fresh deployd ovf on another host..



  • 4.  RE: VDP - Cannot even get to config page

    Posted Mar 20, 2015 02:00 PM

    Wait, wait, wait...  VDP will be ready to work significantly later



  • 5.  RE: VDP - Cannot even get to config page

    Posted Mar 20, 2015 02:06 PM

    Thanks for the reply - so at the moment VDP isn't a working feature?



  • 6.  RE: VDP - Cannot even get to config page
    Best Answer

    Broadcom Employee
    Posted Mar 20, 2015 02:06 PM

    After the first reboot, the appliance automatically runs a series of configuration scripts. No user intervention is required, but it does take time - as much as 30 minutes or maybe even more depending on the performance characteristics of your compute and storage environments. I have also seen an issue where Chrome will not display the VDP Configure UI. I have had the best luck with Firefox.



  • 7.  RE: VDP - Cannot even get to config page

    Posted Mar 20, 2015 02:14 PM

    Appologies I see what you mean now, I'll redeploy this and leave it over the weekend to run through with whatever scripts and what not it wants to run in the background.



  • 8.  RE: VDP - Cannot even get to config page

    Posted Mar 20, 2015 03:36 PM

    Issue was having to wait and the not to use Chrome.


    Firefox worked as suggested.

    Thanks for the help.



  • 9.  RE: VDP - Cannot even get to config page

    Posted Mar 23, 2015 10:15 AM

    I have no problems with Chrome



  • 10.  RE: VDP - Cannot even get to config page

    Posted Mar 23, 2015 04:51 PM

    I also had problems getting to the config page with Chrome. I had to use IE or Firefox.



  • 11.  RE: VDP - Cannot even get to config page

    Posted Mar 30, 2015 03:48 PM

    Had the same issue where it didn't work in Chrome, but works fine in Firefox.