Installation error when trying to install Update manager Vsphere!

I had a previous installed update manger installed on the server. But i wanted to install it to the latest version but now when im installing it i'm getting an error:

MSI (s) (A4:9C) : Executing op: ActionStart(Name=VM_GenerateSSLKeys,Description=Generating the SSL keys...,)

Action 12:04:38: VM_GenerateSSLKeys. Generating the SSL keys...

MSI (s) (A4:9C) : Executing op: CustomActionSchedule(Action=VM_GenerateSSLKeys,ActionType=1025,Source=BinaryData,Target=VMGenerateSSLKeys,CustomActionData=D:\VMware\Infrastructure\Update Manager\;D:\VMware\Infrastructure\Update Manager\SSL\;C:\Users\Administrator\AppData\Local\Temp\2\;el-storage)

MSI (s) (A4:F4) : Invoking remote custom action. DLL: C:\Windows\Installer\MSIE359.tmp, Entrypoint: VMGenerateSSLKeys

MSI (s) (A4:9C) : Executing op: ActionStart(Name=VM_WriteDbInfo,Description=Writing VMware vCenter Update Manager database registry values,)

Action 12:04:38: VM_WriteDbInfo. Writing VMware vCenter Update Manager database registry values

MSI (s) (A4:9C) : Executing op: CustomActionSchedule(Action=VM_WriteDbInfo,ActionType=11265,Source=BinaryData,Target=*********,CustomActionData=*********)

MSI (s) (A4:F0) : Invoking remote custom action. DLL: C:\Windows\Installer\MSIE398.tmp, Entrypoint: VMWriteDbInfo

MSI (s) (A4:9C) : Executing op: ActionStart(Name=VM_GenerateJreSSCKeys,Description=Generating the JRE SSL keys ...,)

Action 12:04:38: VM_GenerateJreSSCKeys. Generating the JRE SSL keys ...

MSI (s) (A4:9C) : Executing op: CustomActionSchedule(Action=VM_GenerateJreSSCKeys,ActionType=3073,Source=BinaryData,Target=VMGenerateJreSSCKeys,CustomActionData=D:\VMware\Infrastructure\Update Manager\;C:\Users\Administrator\AppData\Local\Temp\2\)

MSI (s) (A4:78) : Invoking remote custom action. DLL: C:\Windows\Installer\MSIE3E7.tmp, Entrypoint: VMGenerateJreSSCKeys

Action ended 12:04:41: InstallFinalize. Return value 3.

MSI (s) (A4:9C) : User policy value 'DisableRollback' is 0

MSI (s) (A4:9C) : Machine policy value 'DisableRollback' is 0

MSI (s) (A4:9C) : Executing op: Header(Signature=1397708873,Version=405,Timestamp=988242056,LangId=0,Platform=0,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)

MSI (s) (A4:9C) : Executing op: DialogInfo(Type=0,Argument=0)

MSI (s) (A4:9C) : Executing op: DialogInfo(Type=1,Argument=VMware vCenter Update Manager)

MSI (s) (A4:9C) : Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: )

Action 12:04:41: Rollback. Rolling back action:

Rollback: Generating the JRE SSL keys ...

And the installation performance a rollback. What is going on and how can i fix it.

Eelco Labordus

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During the deinstallation of the update manager. The database is not removed. When trying to install the new version it is trying to create a ssl key that already excist. When manual remove the database the problem was solved.

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