root element is missing

[pearlyshells]

I have no idea what happened. Yesterday all was fine. today when I try to create a new VM on one of my hosts, I get this message: root element is missing. Has anyone seen this before? What can I do to resolve it?

[wgardiner]

Is it just one of your ESX servers? Have you tried disconnting the host from Vcenter and readding it? tried restarting the vpxa svc? "service vmware-vpxa restart".

Any errors in the vpxa or hostd logs on the host?

[pearlyshells]

It's happening on all my hosts. haven't tried readding all the hosts or restarting the service. will try.

[wgardiner]

If its happening on all your hosts give your virtual centre server a reboot.

[pearlyshells]

that was the first thing I tried . Just tried restarting VC service. That worked. Thanks for setting me in the right direction. appreciate it.

[wgardiner]

No worries, glad you got it sorted quickly

[ctfoster · Accepted solution]

Please mark the question as answered and award points if the you found the information useful.

[Troy_Clavell]

Please mark the question as answered and award points if the you found the information useful.

Good job on picking up points ctfoster... I quess you helped out quite a bit!!

[wgardiner]

haha yeh, ouch

[pearlyshells]

sorry for the mistake. I'm not familiar with the point system. What are the points used for?

[Troy_Clavell]

points are awarded for helpful or useful answers. All your points should be awarded to folks who helped you get your issue resolved. This helps all of us move up that latter of VMTN success to one day be a guru.

points for me? :smileycool:

[ctfoster]

I didn't mean give the points to me ! - it was a general request. Maybe pearly will be nice and kind and slip wgardiner a couple of helpfuls.

[pearlyshells]

my apologies. How do I award points to you . I don't see the option anymore.

[wgardiner]

Its alright mate, no big deal

Generally if someone solves your problem you'd give them the "correct answer" points, and if someone else helps you'd give them the "helpful" points. I guess it's another means of saying thanks on the forum (apart from just saying thanks ).. and it recognises members that contribute and help other members out.

[pearlyshells]

again, my apologies. As you can see I'm not very experienced in this forum. I'll be sure to remember it next time. I've asked for some help previously and very much appreciated everyone's help.....never really knew about the correct/helpful buttons. Thanks for enlightening me....to everyone.

[ctfoster]

Pearly.

If you revisit the thread relating to your MAC address question you'll see a post from wgardiner - mark that as correct and all things good will be restored to the world!

[pearlyshells]

will do. Thanks.

[wgardiner]

Cheers guys..

[abrjgl]

Check that your temp folder is not missing and it is writeable. I seem to remember having this problem one time when the path to temp was pointing at a folder that didn't exist.