SQL 2005 discovery on Windows 2003 R2 64-bit

[tadams24_hyperi]

I have a few Windows 2003 R2 64-bit boxes running SQL 2005 64-bit. The Hyperic agent on each box was unable to discover the SQL service. I manually added the MsSQL 2005 service and the agent successfully discovered the service and all of the databases. Is there a reason why the agent could not auto discover the service and the databases?

[cwitt_hyperic]

The best way to approach finding out what may be going on with autodiscovery is to invoke discovery manually from the command-line. This will provide us with the output that is generated when the autodiscovery runs normally.

Full documentation on invoking plugins standalone can be found here:

http://support.hyperic.com/confluence/display/DOCSHQ27/Invoking+Plugins+Standalone

For our purposes with MS SQL Server, the following run from within the agent directory on the command-line should help us see what is (or is not) going on:

java -jar pdk\lib\hq-product.jar -p mssql -m discover

[Massimo_hyperic]

Hi, I have the same problem, I've tried with "java -jar pdk\lib\hq-product.jar -p mssql -m discover" but the agent has discovered nothing. What do you mean when you say I have added Mssql service manually?, by using the server web interface adding the check in the auto discover page? on the client using a command line instruction like "java -jar pdk\lib\hq-product.jar -p mssql -m discover"? or in a different way???


(The server use win2003 64bit SP1, and SQL 2005 64bit)


Max

[dougm_hyperic]

Hi Max,

We have reproduced this and opened a ticket with a workaround:
http://jira.hyperic.com/browse/HHQ-459

Let us know if the workaround helps and I'll post an update when we
have the real fix.

On Jan 2, 2007, at 3:10 AM, massimo casali wrote:

> Hi, I have the same problem, I've tried with "java -jar pdk\lib\hq-
> product.jar -p mssql -m discover" but the agent has discovered
> nothing. What do you mean when you say I have added Mssql service
> manually?, by using the server web interface adding the check in
> the auto discover page? on the client using a command line
> instruction like "java -jar pdk\lib\hq-product.jar -p mssql -m
> discover"? or in a different way???
>
>
> (The server use win2003 64bit SP1, and SQL 2005 64bit)
>
>
> Max
>

[Massimo_hyperic]

Hi,
I'have tried but it doesn't work, when I add new server, and then I try to put on in the auto-discover database I find this message

The configuration has not been set for this resource due to : Invalid configuration: Error retrieving value: \10.101.12.193:Databases(_Total)\Active Transactions

I suppose the problem is that this is a cluster (infact the IP address of the node is 10.101.12.190 but the answer is from the IP of the cluster 10.101.12.193).

I have try to add the server from the platform view of the server 10.101.12.190 (the cluster node number 2)

the database files are on 2 disks that are in use only in the active node of the cluster.

Max

[dougm_hyperic]

It looks like you entered the IP address for the service_name property?
You need to use the Service name of the Windows service.

(Windows) Start -> Administrative Tools -> Services
Right click the SQL Server service, select Properties. On the
General tab, use the value of 'Service name:'.

For a named instance, this will be Service name: MSSQL
$YOUR_INSTANCE_NAME
For the default instance, this will be Service name: MSSQLSERVER

On Jan 4, 2007, at 9:25 AM, massimo casali wrote:

> Hi,
> I'have tried but it doesn't work, when I add new server, and then I
> try to put on in the auto-discover database I find this message
>
> The configuration has not been set for this resource due to :
> Invalid configuration: Error retrieving value:
> \10.101.12.193:Databases(_Total)\Active Transactions
>
> I suppose the problem is that this is a cluster (infact the IP
> address of the node is 10.101.12.190 but the answer is from the IP
> of the cluster 10.101.12.193).
>
> I have try to add the server from the platform view of the server
> 10.101.12.190 (the cluster node number 2)
>
> the database files are on 2 disks that are in use only in the
> active node of the cluster.
>
> Max
>

[Massimo_hyperic]

Hi,
I'm sorry if I replay only today but I may work on this SQL cluster only two times a week, usually, tuesday and thursday.
I have seen that the instance has the deafult name and so I do not have to use the structure MSSQL$instancename, this has resolved the problem in auto discovering but only on the active node of the cluster (so the procedure described in http://jira.hyperic.com/browse/HHQ-459 it is OK on the active node). Now I prove to do a mouve group of the cluster because on the other node I have the same message of the previous time.
I also try to lunch the agent by using the cluster ip (the ip shared by the two node 10.101.12.193)

Thanks a lot for your replay, I'll try this, probabilly not today but thursday, and that I'll let you know the result.

Max

[Nico_hyperic]

Hello,

I'm sorry but I don't understand why it doesn't work in my case ?

I use the command: java -jar pdk\lib\hq-product.jar -p mssql -m discover and he finds all my sql server databases, no problem.

But when I setup manually a new server, I have this information:

Error retrieving value: \SQLServer:Databases(_Total)\Active Transactions

Is there any problem with my configuration agent ? My server has two NICS.

Thanks for your help !!!!