NeenaJim
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Contributor

vCenter upgrade 6.7 to 7.0, getting blank screen for datastore selection

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Hello,

Can anyone please help me, how to fix this?
I am trying to upgrade the vCenter appliance from 6.7 to 7.0 and getting blank screen for Datastore selection. We are not using Thin mode, so that is not an option.

Datastore.JPG

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Stuart2106
Contributor
Contributor

You don't need to delete the complete profile for the user you are logged in with.

https://www.ivobeerens.nl/2022/08/24/quick-tip-vmware-vcsa-installer-page-is-blank-when-selecting-a-...

  • Go to the %appdata% folder (it opens the C:\Users\<username>\AppData\Roaming folder)
  • Delete the installer folder.
  • Run the VCSA installer again and you see the datastores again

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hotsauceonerryt
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Contributor

Hi NeenaJim,

Are you using external storage? What kind of storage? 

 

 

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Giodomi
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Enthusiast

Are you pointing to another vCenter for this first step appliance deployment?

I got a similar issue when pointing on a vCenter with a big inventory, in the end my solution was pointing directly to an ESXi host.

Kudos if it was helpful

GioDomi
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NeenaJim
Contributor
Contributor

Hello,

Yes, we are using external storage. Here the strange part is sometime I can see the storage and sometime it is not.

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NeenaJim
Contributor
Contributor

Hello Glodomi,

I will try to use different ESXi host next time when I initiate the update. Thank you for your suggestion 

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NeenaJim
Contributor
Contributor

Its not working!. I tried with different ESXi hosts and still getting the same error message

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Harry777764
Contributor
Contributor

Was a profile issue for me, other users on the same machine could do it fine. It worked fine for me the first attempt.  Fix was to

-backup any shortcuts\settings\files on your profile then logoff

-someone else open up system \ Advanced system settings \ User profiles \ settings

-Delete the profile with the issue

-log back on, worked fine for me now

Or just create a local user to run it as or get someone else to deploy it

Stuart2106
Contributor
Contributor

You don't need to delete the complete profile for the user you are logged in with.

https://www.ivobeerens.nl/2022/08/24/quick-tip-vmware-vcsa-installer-page-is-blank-when-selecting-a-...

  • Go to the %appdata% folder (it opens the C:\Users\<username>\AppData\Roaming folder)
  • Delete the installer folder.
  • Run the VCSA installer again and you see the datastores again
marceloortizm
Contributor
Contributor

this works perfectly

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mac-daddy
Contributor
Contributor

Thanks a lot Stuart! It was driving me nuts 🙂

 

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nahenry
Contributor
Contributor

thanks, this fixed it for us.

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dbhukhan
Contributor
Contributor

Hello, this worked and it did show the datastore however, then I ran into this issue. Please help. 

 

 

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nahenry
Contributor
Contributor

Did you restart the software (and make sure it isn't running in Task Manager? If you'd like to attach the log file, I'll try to see what's happening.

--Nick

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