Can you clarify what you mean when you say "customer connect account"? When those terms are used, I immediately think of my VMware Customer Connect account that I used to download the copy of Workstation. Which would not be valid for a login to the virtual machine.
Are you saying that you can't type in the username or password, or that the credentials are not accepted as a valid login to the VM?
- Paul (Technogeezer)
Editor of the Unofficial Fusion Companion Guides