Most of the people who respond here aren't employees they are people who use the product and try and help other people. I would be patient if you want actual help, its a holiday week for alot of people so they may not have seen your posts yet. Also considering you need to pay for support when you buy the product, I doubt vmware will assist during a trial, most trials from any company I've tried are like that.
To answer your questions, from my experiance you can only do multiple monitors in full screen mode
Use Multiple Monitors for One Virtual Machine
