RonOlshavsky
Contributor
Contributor

MONITOR PANIC: vcpu-0:VERIFY vmcore/vmm/main/cpuid.c:386 bugNr=1036521 AMD Ryzen 7 1800X

Just got this new box, and after getting Windows 7 on it, loaded up latest download of Workstation 12 Pro, and whenever I attempt to load an existing VM, or create a new one, I get the dreaded:

pastedImage_0.png

This is way out of my depth, and some googling didnt help much....

Attached is the log...would appreciate any help here...I only have a few days left to return this box if Workstation wont run on it...

Thanks

RonO

2017-06-30T01:24:19.584-04:00| vmx| I125: Log for VMware Workstation pid=6796 version=12.5.7 build=build-5813279 option=Release

2017-06-30T01:24:19.584-04:00| vmx| I125: The process is 64-bit.

2017-06-30T01:24:19.584-04:00| vmx| I125: Host codepage=windows-1252 encoding=windows-1252

2017-06-30T01:24:19.584-04:00| vmx| I125: Host is Windows 7 Enterprise, 64-bit Service Pack 1 (Build 7601)

2017-06-30T01:24:19.537-04:00| vmx| I125: VTHREAD initialize main thread 0 "vmx" host id 5452

2017-06-30T01:24:19.537-04:00| vmx| I125: LOCALE windows-1252 -> NULL User=409 System=409

2017-06-30T01:24:19.537-04:00| vmx| I125: Msg_SetLocaleEx: HostLocale=windows-1252 UserLocale=NULL

.....

2017-06-30T01:24:19.755-04:00| vmx| I125: HD: host version is 6.1.7601

2017-06-30T01:24:19.755-04:00| vmx| I125: HD: addr fffff80002f3e320

2017-06-30T01:24:19.755-04:00| vmx| I125: HD: fffff80003001c00

2017-06-30T01:24:19.755-04:00| vmx| I125: IOCTL_VMX86_SET_MEMORY_PARAMS already set

2017-06-30T01:24:19.755-04:00| vmx| I125: FeatureCompat: No EVC masks.

2017-06-30T01:24:19.755-04:00| vmx| I125: hostCPUID vendor: AuthenticAMD

2017-06-30T01:24:19.755-04:00| vmx| I125: hostCPUID family: 0x17 model: 0x1 stepping: 0x1

2017-06-30T01:24:19.755-04:00| vmx| I125: hostCPUID codename: Unknown

2017-06-30T01:24:19.755-04:00| vmx| I125: hostCPUID name: AMD Ryzen 7 1800X Eight-Core Processor       

...

2017-06-30T01:24:19.880-04:00| vmx| I125: Tools: Delaying state change request to state 3.

2017-06-30T01:24:19.880-04:00| vmx| W115: PowerOn

2017-06-30T01:24:19.880-04:00| vmx| I125: VMX_PowerOn: VMX build 5813279, UI build 5813279

2017-06-30T01:24:19.880-04:00| vmx| I125: HostWin32: WIN32 NUMA node 0, CPU mask 0x000000000000ffff

2017-06-30T01:24:19.896-04:00| vmx| I125: Vix: [5452 mainDispatch.c:4238]: VMAutomation_ReportPowerOpFinished: statevar=0, newAppState=1871, success=1 additionalError=0

2017-06-30T01:24:19.896-04:00| vmx| I125: HOST Windows version 6.1, build 7601, platform 2, "Service Pack 1", SMP

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT --- GLOBAL SETTINGS C:\ProgramData\VMware\VMware Workstation\settings.ini

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT          printers.enabled = "FALSE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT --- NON PERSISTENT

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT --- USER PREFERENCES C:\Users\Default\AppData\Roaming\VMware\preferences.ini

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT --- USER DEFAULTS C:\Users\Default\AppData\Roaming\VMware\config.ini

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT --- HOST DEFAULTS C:\ProgramData\VMware\VMware Workstation\config.ini

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT         authd.client.port = "902"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT           authd.proxy.nfc = "vmware-hostd:ha-nfc"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT installerDefaults.autoSoftwareUpdateEnabled = "yes"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT installerDefaults.autoSoftwareUpdateEnabled.epoch = "32720"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT installerDefaults.componentDownloadEnabled = "yes"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT installerDefaults.dataCollectionEnabled = "yes"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT installerDefaults.dataCollectionEnabled.epoch = "32720"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT --- SITE DEFAULTS C:\ProgramData\VMware\VMware Workstation\config.ini

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT         authd.client.port = "902"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT           authd.proxy.nfc = "vmware-hostd:ha-nfc"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT installerDefaults.autoSoftwareUpdateEnabled = "yes"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT installerDefaults.autoSoftwareUpdateEnabled.epoch = "32720"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT installerDefaults.componentDownloadEnabled = "yes"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT installerDefaults.dataCollectionEnabled = "yes"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT installerDefaults.dataCollectionEnabled.epoch = "32720"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT --- NONPERSISTENT

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT            vmx.stdio.keep = "TRUE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT             gui.available = "TRUE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT --- COMMAND LINE

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT            vmx.stdio.keep = "TRUE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT             gui.available = "TRUE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT --- RECORDING

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT            vmx.stdio.keep = "TRUE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT             gui.available = "TRUE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT --- CONFIGURATION E:\Ryzen_Test\Windows 7 x64.vmx

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT            config.version = "8"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT         virtualHW.version = "12"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT                  numvcpus = "4"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT      cpuid.coresPerSocket = "2"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT             scsi0.present = "TRUE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT          scsi0.virtualDev = "lsisas1068"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT             sata0.present = "TRUE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT                   memsize = "6144"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT                mem.hotadd = "TRUE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT           scsi0:0.present = "TRUE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT          scsi0:0.fileName = "Windows 7 x64.vmdk"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT           sata0:1.present = "TRUE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT          sata0:1.fileName = "J:"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT        sata0:1.deviceType = "cdrom-raw"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT          floppy0.fileType = "file"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT          floppy0.fileName = "autoinst.flp"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT      floppy0.clientDevice = "FALSE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT         ethernet0.present = "TRUE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT      ethernet0.virtualDev = "e1000"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT   ethernet0.wakeOnPcktRcv = "FALSE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT     ethernet0.addressType = "generated"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT               usb.present = "TRUE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT              ehci.present = "TRUE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT        ehci.pciSlotNumber = "35"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT             sound.present = "TRUE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT          sound.virtualDev = "hdaudio"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT            sound.fileName = "-1"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT          sound.autodetect = "TRUE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT              mks.enable3d = "FALSE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT           serial0.present = "TRUE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT          serial0.fileType = "thinprint"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT        pciBridge0.present = "TRUE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT        pciBridge4.present = "TRUE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT     pciBridge4.virtualDev = "pcieRootPort"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT      pciBridge4.functions = "8"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT        pciBridge5.present = "TRUE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT     pciBridge5.virtualDev = "pcieRootPort"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT      pciBridge5.functions = "8"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT        pciBridge6.present = "TRUE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT     pciBridge6.virtualDev = "pcieRootPort"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT      pciBridge6.functions = "8"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT        pciBridge7.present = "TRUE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT     pciBridge7.virtualDev = "pcieRootPort"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT      pciBridge7.functions = "8"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT             vmci0.present = "TRUE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT             hpet0.present = "TRUE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT               smc.version = "0"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT usb.vbluetooth.startConnected = "FALSE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT               displayName = "Windows 7 x64"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT                   guestOS = "windows7-64"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT                     nvram = "Windows 7 x64.nvram"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT virtualHW.productCompatibility = "hosted"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT        powerType.powerOff = "soft"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT         powerType.powerOn = "soft"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT         powerType.suspend = "soft"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT           powerType.reset = "soft"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT        extendedConfigFile = "Windows 7 x64.vmxf"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT numa.autosize.vcpu.maxPerVirtualNode = "4"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT      numa.autosize.cookie = "40001"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT                 uuid.bios = "56 4d 1f 04 92 79 19 3a-61 be d9 1c 9e aa c2 d0"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT             uuid.location = "56 4d 1f 04 92 79 19 3a-61 be d9 1c 9e aa c2 d0"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT           migrate.hostlog = ".\Windows 7 x64-2dd8db77.hlog"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT              scsi0:0.redo = ""

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT  pciBridge0.pciSlotNumber = "17"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT  pciBridge4.pciSlotNumber = "21"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT  pciBridge5.pciSlotNumber = "22"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT  pciBridge6.pciSlotNumber = "23"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT  pciBridge7.pciSlotNumber = "24"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT       scsi0.pciSlotNumber = "160"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT         usb.pciSlotNumber = "32"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT   ethernet0.pciSlotNumber = "33"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT       sound.pciSlotNumber = "34"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT       vmci0.pciSlotNumber = "36"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT       sata0.pciSlotNumber = "37"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT             scsi0.sasWWID = "50 05 05 64 92 79 19 30"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT ethernet0.generatedAddress = "00:0c:29:aa:c2:d0"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT ethernet0.generatedAddressOffset = "0"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT                  vmci0.id = "-1632976176"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT    monitor.phys_bits_used = "42"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT  vmotion.checkpointFBSize = "33554432"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT             cleanShutdown = "FALSE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT              softPowerOff = "FALSE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT                vhv.enable = "FALSE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT     acpi.smbiosVersion2.7 = "FALSE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT         acpi.mouseVMW0003 = "FALSE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT    sata0:1.startConnected = "FALSE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT    floppy0.startConnected = "FALSE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT   usb.generic.autoconnect = "FALSE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT      sound.startConnected = "FALSE"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT vmotion.checkpointSVGAPrimarySize = "33554432"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT --- USER DEFAULTS C:\Users\Default\AppData\Roaming\VMware\config.ini

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT --- HOST DEFAULTS C:\ProgramData\VMware\VMware Workstation\config.ini

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT         authd.client.port = "902"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT           authd.proxy.nfc = "vmware-hostd:ha-nfc"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT installerDefaults.autoSoftwareUpdateEnabled = "yes"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT installerDefaults.autoSoftwareUpdateEnabled.epoch = "32720"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT installerDefaults.componentDownloadEnabled = "yes"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT installerDefaults.dataCollectionEnabled = "yes"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT installerDefaults.dataCollectionEnabled.epoch = "32720"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT --- SITE DEFAULTS C:\ProgramData\VMware\VMware Workstation\config.ini

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT         authd.client.port = "902"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT           authd.proxy.nfc = "vmware-hostd:ha-nfc"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT installerDefaults.autoSoftwareUpdateEnabled = "yes"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT installerDefaults.autoSoftwareUpdateEnabled.epoch = "32720"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT installerDefaults.componentDownloadEnabled = "yes"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT installerDefaults.dataCollectionEnabled = "yes"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT installerDefaults.dataCollectionEnabled.epoch = "32720"

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT --- GLOBAL SETTINGS C:\ProgramData\VMware\VMware Workstation\settings.ini

2017-06-30T01:24:19.896-04:00| vmx| I125: DICT          printers.enabled = "FALSE"

2017-06-30T01:24:19.896-04:00| vmx| I125: ToolsISO: open of C:\Program Files (x86)\VMware\VMware Workstation\isoimages_manifest.txt.sig failed: Could not find the file

2017-06-30T01:24:19.896-04:00| vmx| I125: ToolsISO: Unable to read signature file 'C:\Program Files (x86)\VMware\VMware Workstation\isoimages_manifest.txt.sig', ignoring.

2017-06-30T01:24:19.896-04:00| vmx| I125: ToolsISO: Selected Tools ISO 'windows.iso' for 'windows7-64' guest.

2017-06-30T01:24:19.896-04:00| vmx| I125: Vix: [5452 mainDispatch.c:4238]: VMAutomation_ReportPowerOpFinished: statevar=1, newAppState=1873, success=1 additionalError=0

2017-06-30T01:24:19.896-04:00| vmx| I125: Host AMD-V Capabilities:

2017-06-30T01:24:19.896-04:00| vmx| I125: SVM Revision:           1

2017-06-30T01:24:19.896-04:00| vmx| I125: ASIDs Supported:        32768

2017-06-30T01:24:19.896-04:00| vmx| I125: Nested Paging:          yes

2017-06-30T01:24:19.896-04:00| vmx| I125: LBR Virtualization:     yes

2017-06-30T01:24:19.896-04:00| vmx| I125: SVM Lock:               yes

2017-06-30T01:24:19.896-04:00| vmx| I125: NRIP Save:              yes

2017-06-30T01:24:19.896-04:00| vmx| I125: TSC Rate MSR:           yes

2017-06-30T01:24:19.896-04:00| vmx| I125: VMCB Clean Bits:        yes

2017-06-30T01:24:19.896-04:00| vmx| I125: Flush by ASID:          yes

2017-06-30T01:24:19.896-04:00| vmx| I125: Decode Assists:         yes

2017-06-30T01:24:19.896-04:00| vmx| I125: Pause Filter:           yes

2017-06-30T01:24:19.896-04:00| vmx| I125: Pause Filter Threshold: yes

2017-06-30T01:24:19.896-04:00| vmx| I125: Family 10H or greater CPU(s) required for AMD-V support in VMware Workstation; however, this host has family 17H CPU(s).

2017-06-30T01:24:19.896-04:00| vmx| I125: hostCpuFeatures = 0x347f

2017-06-30T01:24:19.896-04:00| vmx| I125: hostNumGenPerfCounters = 0

2017-06-30T01:24:19.896-04:00| vmx| I125: hostNumFixedPerfCounters = 0

2017-06-30T01:24:19.896-04:00| vmx| I125: hostPerfCtrArch = 0

2017-06-30T01:24:19.896-04:00| vmx| I125: MONITOR MODE: allowed modes          : BT

2017-06-30T01:24:19.896-04:00| vmx| I125: MONITOR MODE: user requested modes   : BT HV HWMMU

2017-06-30T01:24:19.896-04:00| vmx| I125: MONITOR MODE: guestOS preferred modes: HWMMU BT HV

2017-06-30T01:24:19.896-04:00| vmx| I125: MONITOR MODE: filtered list          : BT

2017-06-30T01:24:19.896-04:00| vmx| I125: HV Settings: virtual exec = 'software'; virtual mmu = 'software'

2017-06-30T01:24:19.911-04:00| vmx| I125: OvhdMem_PowerOn: initial admission: paged   221498 nonpaged    38071 anonymous    30535

2017-06-30T01:24:19.911-04:00| vmx| I125: VMMEM: Initial Reservation: 1133MB (MainMem=6144MB)

2017-06-30T01:24:19.911-04:00| vmx| I125: MemSched_PowerOn: balloon minGuestSize 209715 (80% of min required size 262144)

2017-06-30T01:24:19.911-04:00| vmx| I125: MemSched: reserved mem (in MB) min 128 max 57288 recommended 57288

2017-06-30T01:24:19.911-04:00| vmx| I125: MemSched: pg 221498 np 38071 anon 30535 mem 1572864

2017-06-30T01:24:20.005-04:00| vmx| I125: MemSched: numvm 1 locked pages: num 0 max 14657536

2017-06-30T01:24:20.005-04:00| vmx| I125: MemSched: locked Page Limit: host 15994722 config 14665728 dynam 14945941

2017-06-30T01:24:20.005-04:00| vmx| I125: MemSched: minmempct 50 minalloc 0 admitted 1

2017-06-30T01:24:20.005-04:00| vmx| I125: hread 4248 6796VTHREAD start thread 8 "WinNotifyThread" host id 4248

2017-06-30T01:24:20.005-04:00| WinNotifyThread| I125: WinNotify thread is alive

........

2017-06-30T01:24:22.813-04:00| vcpu-0| I125: CoreDump: Including thread 5020

2017-06-30T01:24:22.813-04:00| vcpu-0| I125: CoreDump: Including thread 4652

2017-06-30T01:24:22.828-04:00| vcpu-0| I125: Msg_Post: Error

2017-06-30T01:24:22.828-04:00| vcpu-0| I125: [msg.log.error.unrecoverable] VMware Workstation unrecoverable error: (vcpu-0)

2017-06-30T01:24:22.828-04:00| vcpu-0| I125+ vcpu-0:VERIFY vmcore/vmm/main/cpuid.c:386 bugNr=1036521

2017-06-30T01:24:22.828-04:00| vcpu-0| I125: [msg.panic.haveLog] A log file is available in "E:\Ryzen_Test\vmware.log".

2017-06-30T01:24:22.828-04:00| vcpu-0| I125: [msg.panic.requestSupport.withoutLog] You can request support.

2017-06-30T01:24:22.828-04:00| vcpu-0| I125: [msg.panic.requestSupport.vmSupport.windowsOrLinux]

2017-06-30T01:24:22.828-04:00| vcpu-0| I125+ To collect data to submit to VMware support, choose "Collect Support Data" from the Help menu.

2017-06-30T01:24:22.828-04:00| vcpu-0| I125+ You can also run the "vm-support" script in the Workstation folder directly.

2017-06-30T01:24:22.828-04:00| vcpu-0| I125: [msg.panic.response] We will respond on the basis of your support entitlement.

2017-06-30T01:24:22.828-04:00| vcpu-0| I125: ----------------------------------------

edit by wila, moved the copy&paste from the log file to vmware-inpost.log so that the thread becomes easier to read, left some snippets in there for the search engines.

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4 Replies
bluefirestorm
Virtuoso
Virtuoso

A couple of things to check/try in the EFI/BIOS.

(1) Make sure the AMD virtualization settings is enabled in the EFI/BIOS (maybe called SVM or Secured Virtual Machine or AMD-V or whatever it is the equivalent to the Intel Virtualization Technology or VT-x EFI/BIOS setting). Some of the newer EFI/motherboards seem to get past the BIOS/EFI test in VMware Workstation but then fail with this vcpu-0 error.

(2) If (1) is already verified to be enabled, try disabling the SMT/multithreading feature of the AMD Ryzen 7 1800X in EFI/BIOS.

Hope this helps.

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RonOlshavsky
Contributor
Contributor

Thanks for the reply...

I had already set the SVM on, and after disabling the SMT and trying to load a VM, the host PC still reboots as soon as the VM loads up...

This is so frustrating...

Wonder if it might have anything to do with running Windows 7 on this CPU....Would really hate to have to go to 10....

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bluefirestorm
Virtuoso
Virtuoso

I don't know the difference between Ryzen 7 1800X and Ryzen 7 1700.

FWIW, a few months ago, this post VMware Workstation問題0xc0000005 showed a Ryzen 7 1700 running Workstation Pro 12.5.5 on Windows 7 64-bit Ultimate host OS. The VM based on the log appears to be a 32-bit Windows 7 with Accelerated 3D graphics enabled, only 1 processor and 2 cores per processor (2 vCPUs). The post was about playing a game within the VM and crashing. So he got way past the startup and eventually discovered there was faulty RAM that caused the VM to crash during gameplay.

From your log, it looks like the guest VM appears to be a Windows 7 x64 without accelerated graphics enabled, with 2 CPUs and 2 cores per processor (total 4 vCPU). Have you tried reducing to only 1 processor with 2 core per processor for the VM?

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RonOlshavsky
Contributor
Contributor

The decision was made to move off Windows 7 for this box and attempt it on Windows 10 before the time-frame to loose the box come around.......

After wiping the drive and installing Windows 10 Enterprise, the VM loaded and ran fine...actually, all the VMs attempted ran fine...

Thanks for the responses....

RonO

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