Bass850
Contributor
Contributor

Installation error VMRC client on windows 10

While trying to install VMRC client on Windows 10 i get error "Failed to install the HCmon driver" and setup is rolled back.

Does anybody have any ideas on how to fix this?

20 Replies
ibmjrsmith
Contributor
Contributor

KeithBachmanTP
Contributor
Contributor

From your link:

Starting the MSI from an elevated (Administrative) Powershell window worked for me.  (Per the last post on the other thread you linked to) - on Windows 10.  (I've already installed the vSphere 5.5 thick client & Client Integration Plugin)  I had gotten the UAC popup running it normally, but didn't work.  Elevated launch did.

Bass850
Contributor
Contributor

Thanks! i will try this ASAP

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gdcinfor
Contributor
Contributor

Hi,

I had the same problem, solved with "Run as" and elevate as admin.

admin
Immortal
Immortal

Do you have VMware Workstation already installed on the same client machine? If yes, then you may want to try uninstalling it first and then install VMRC. I know it's not a good solution, but it might be good work around that may unblock you.

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jjgunn
Enthusiast
Enthusiast

"Run as" elevate as Admin is the correct solution

mmahacek
Contributor
Contributor

I was also able to get this to work by using a standard command prompt that had been elevated to run as admin.

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iankoenig
Enthusiast
Enthusiast

I fixed it by running the Troubleshooting Compatibility option.  It set it to "Skip Version Check" and it installed correctly on Windows 10.

OscarVillagomez
Contributor
Contributor

Thanks. This worked for me.

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DaIceMan
Enthusiast
Enthusiast

Stop the "VMware USB Arbitration Service" and "VMware Serial Com Redirection Client Service" before installing then just restart them. No need to reboot (tested on Windows 10 latest build, but shouldn't make any difference). Be sure to have Administrative priviledges.

VitaliyR
Contributor
Contributor

Hi,

1. Please open powershell console as Administrator

2. Goto your download location

3. Execute .\VMware-VMRC-8.0.1-3747990.msi (in my case)

Good luck,

Vitaliy

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evanshort
Contributor
Contributor

elevated powershell worked to install for me.

Thanks

fabricekds
Contributor
Contributor

VMware-VMRC in windows10 need administrator's right. But UAC very .....

in my case I open command with system administrator right & run VMware-VMRC-8.0.1-3747990 in the command window

and it's work.

hope can help you

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sherskovic
Contributor
Contributor

this worked for me

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JMorse1988
Contributor
Contributor

That did the trick for me as well - I usually right-click and run as Administrator but didn't see the option so it escaped my mind. Thanks for the reminder!

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jscott
Contributor
Contributor

Thank you, stopping the services did the trick...  Windows 10 1607...

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fratechnology
Contributor
Contributor

I had same problem and I solved this way: Right click on installer file then select "troubleshoot compatibility" after you will get test run.

Actually this will skip current version option.

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valcore
Contributor
Contributor

I'm sure you found the solution by now but I found simply using msiexec from a command prompt worked for me.

msiexec /i "path\packagename"

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