admin
Immortal
Immortal

Volunteers needed: 2012 Mac users affected by 10.8.2 update issue

We're looking for help from a few forum users that are affected by the 10.8.2 update issue. This issue causes the virtual machine to crash when using certain Windows applications that make use of 3D. This issue we're working on is only found on certain models of 2012 Mac, notably the 15" Mac Book Pro. Older Macs are not affected.

We're looking in to workarounds for the underlying issue and will shortly have a experimental software build containing those workarounds. If you've previously participated in a VMware Fusion beta program and are prepared to provide feedback on this build, please drop me a Private Message with the following information:

Your Mac model identifer: i.e. MacBookProxx,x

Your Mac kernel: i.e. Build 12Cxxx

There will be a short delay before the build is ready, if you don't hear back immediately we're still working on it.

Thanks in advance,

Simon

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43 Replies
pixegen
Contributor
Contributor

MacBookPro9,1

12C3006

Thanks,

Ted

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tigrux
Contributor
Contributor

Hello, I volunteer too, my information:

  Model Identifier:     MacBookPro10,1

  System Version:     OS X 10.8.2 (12C3006)

I appreciate the chance to help fix this issue.

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PRR3
Contributor
Contributor

Let me know what I can do to help.

Model Identifier:     MacBookPro10,1

OS X 10.8.2 (12C3012)

uname -a
Darwin localhost 12.2.1 Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64 x86_64
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Tbarlow_99
Contributor
Contributor

I'd love to be able to turn on the 3D stuff again...

Here's my info:

MacBookPro10,1

OS X 10.8.2 (12C3006)

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PRR3
Contributor
Contributor

For what it is worth I have discovered that the bug is triggered by the default window manager/desktop enviornment in Ubuntu (Unity/Gnome).  I installed KDE, switch for my user account, and found that I can tun acceleration back on.

It's not a great solution but if you are comfortable with other window managers it does get the job done (it might also help give VMware a tip if they still have not found the bug).

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tigrux
Contributor
Contributor

I have installed Debian 6.0 Squeeze (current stable) and Debian 7.0 Wheezy (current testing) in Fusion 5.0.2

Both work out of the box with 3D accel enabled.

So I was thinking that the problem may be in libmesa 9.0, version provided by ubuntu 12.10.

Debian 7 provides mesa 8 and Debian 6 uses 7.11 (or something similar, I'm at work and my mac is home).

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tigrux
Contributor
Contributor

I discovered that the problem is triggered when the next DRI module is loaded:

/usr/lib/x86_64-linux-gnu/dri/vmwgfx_dri.so

So, indeed, whenever an application tries to use accelerated 3D, vmware fusion will crash.

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bastion999
Contributor
Contributor

Willing to to test here too:

MacBookPro10,1

System Version:     OS X 10.8.2 (12C3006)

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dlhotka
Champion
Champion

Hi Simon - does this include the Java7 3d crash issue on Windows VM's too (I know it's different from the Java7 crash on OSX guests)?

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admin
Immortal
Immortal

Hi dlhotka,

It works around at least some of the cases but we're looking for feedback on whether all combinations of h/w, OS version and Java version have been addressed.

-Simon

P.S. Others looking to provide feedback, please private message me.

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cdodge
Contributor
Contributor

I am willing to test. Cant be any worse then 5.0.2

Hardware Overview:

Model Name: MacBook Pro

Model Identifier: MacBookPro10,1

Processor Name: Intel Core i7

Processor Speed: 2.3 GHz

Number of Processors: 1

Total Number of Cores: 4

L2 Cache (per Core): 256 KB

L3 Cache: 6 MB

Memory: 16 GB

Boot ROM Version: MBP101.00EE.B02

SMC Version (system): 2.3f32

Hardware UUID: 2DB0A294-BB16-535E-892E-270189755A35

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nueros
Contributor
Contributor

Model Identifier:     MacBookPro10,1

Software  OS X 10.8.2 (12C3006)

sign me up...

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njmadan
Contributor
Contributor

MacBookPro10,1

OS X 10.8.2 (12C3006)

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Geozimmy2
Contributor
Contributor

Model Identifier: MacBookPro10,1

Software: OS X 10.8.2 (12C3012)

Sign me up as well please...

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XrayCat
Contributor
Contributor

Sign me up too... Are experiencing the problems, as well as running Linux Distributions with 3D acceleration enabled.

Model Identifier: MacBookPro10,1

Software  OS X 10.8.2 (12C2034)

/M

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vampsthevampyre
Contributor
Contributor

Add me please, missing 3D aswell

Model Identifier:      MacBookPro10,1

Software:                

OS X 10.8.2 (12C3006)

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nueros
Contributor
Contributor

Has anyone heard any updates to this?  Its been at least a couple months, the performance is lagging here.  Shocked there isnt at least a beta or a "try this" or anything from VMware... Just wondering if I missed anything or what the current situation is.

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edu3a2
Contributor
Contributor

Model: MacBookPro9,1

Software: OS X 10.8.2 (12C2034)

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mongoosedm
Contributor
Contributor

Still a chance to get in this?

MacBookPro10,1

OS X 10.8.2 (12C3012)

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