Fusion will no longer launch any virtual machine

[echeng]

Hello. I am evaluating VMWare Fusion, and was very happy until the application suddenly quit (the .app itself) while shutting down a virtual machine running Windows XP. It was a clean OS installation with just a few apps.

Now, when I launch Fusion and try to open any virtual machine -- even ones that open properly on other machines -- Fusion immediately crashes, right after the big play icon appears in the VM window. I can't run any virtual machines now.

I tried uninstalling VMWare Fusion using the uninstaller that comes with the download, and then reinstalling, but it didn't help.

Has anyone else come across this problem?

I'm using version Version 1.0 (51348) on a Macbook Pro with 3GB RAM.

[nathanp]

Can you post the vmware-vmfusion log so we can take a look at why Fusion is crashing?

/Users//Library/Logs/VMware\ Fusion/vmware-vmfusion.log

Either post that after Fusion crashes, or post that and vmware-vmfusion-0.log as well (it wouldn't help to view a log where the crash wasn't recorded).

[echeng]

Thanks for taking a look!

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Aug 29 21:11:30.610: vmfusion| Log for VMware Fusion pid=659 version=1.0 build=build-51348 option=Release

Aug 29 21:11:30.610: vmfusion| Hostname=Parasite.local

Aug 29 21:11:30.610: vmfusion| Using log file /Users/echeng/Library/Logs/VMware Fusion/vmware-vmfusion.log

Aug 29 21:11:30.696: vmfusion| Failed to acquire super user privileges.

Aug 29 21:11:30.696: vmfusion| UUID: Unable to open /dev/mem: No such file or directory

Aug 29 21:11:30.706: vmfusion| Msg_Reset:

Aug 29 21:11:30.706: vmfusion| \[msg.dictionary.load.statFailed] Unable to get information about file "/Library/Application Support/VMware Fusion/messages/en/tip_list.vmsg": No such file or directory.

Aug 29 21:11:30.706: vmfusion| \----

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Aug 29 21:11:30.706: vmfusion| Cannot load message dictionary "/Library/Application Support/VMware Fusion/messages/en/tip_list.vmsg".

Aug 29 21:11:30.711: vmfusion| XXXMACOS: Implement HostDeviceInfo_FindHostSoundDevices

Aug 29 21:11:30.721: vmfusion| Could not open /proc/net/dev

Aug 29 21:11:30.721: vmfusion| SGMAC: XXX: SGHostEnumerate not yet implemented

Aug 29 21:11:30.722: vmfusion| Failed to acquire super user privileges.

Aug 29 21:11:30.722: vmfusion| SMBIOS: can't open /dev/mem: Could not find the file

Aug 29 21:11:30.722: vmfusion| VmhsHostInfoPopulateSystem: Could not get information from smbios to populate VMDB.

Aug 29 21:11:30.722: vmfusion| Failed to acquire super user privileges.

Aug 29 21:11:30.722: vmfusion| UUID: Unable to open /dev/mem: No such file or directory

Aug 29 21:11:30.722: vmfusion| HOSTINFO: Seeing Intel CPU, numCoresPerCPU 2 numThreadsPerCore 1.

Aug 29 21:11:30.722: vmfusion| HOSTINFO: This machine has 1 physical CPUS, 2 total cores, and 2 logical CPUs.

Aug 29 21:11:30.832: vmfusion| Foundry Init: setting up global state (0 threads)

Aug 29 21:11:30.832: vmfusion| Foundry Init: version 2, hostType 1, hostName (null), hostPort 0, options 0x203

Aug 29 21:11:31.010: | Failed to acquire super user privileges.

Aug 29 21:11:31.010: | UUID: Unable to open /dev/mem: No such file or directory

Aug 29 21:11:31.011: | Failed to acquire super user privileges.

Aug 29 21:11:31.011: | FILE: ScanDirectory discarding file '/Users/echeng/Documents/Virtual Machines/Windows XP Professional.vmwarevm/Windows XP Professional.vmx.lck/M43125.lck'; invalid executionID.

Aug 29 21:11:31.012: | Failed to acquire super user privileges.

Aug 29 21:11:31.012: | Reloading config state: /Users/echeng/Documents/Virtual Machines/Windows XP Professional.vmwarevm/Windows XP Professional.vmx

Aug 29 21:11:31.040: | Failed to acquire super user privileges.

Aug 29 21:11:31.040: | Failed to acquire super user privileges.

Aug 29 21:11:31.141: vmfusion| readlink /var/run/vmware/78807b5c90ba12f9f2dbf8aebea91f4b: No such file or directory

Aug 29 21:11:31.141: vmfusion| readlink /var/run/vmware/%2fUsers%2fecheng%2fDocuments%2fVirtual%20Machines%2fWindows%20XP%20Professional%2evmwarevm%2fWindows%20XP%20Professional%2evmx: No such file or directory

Aug 29 21:11:31.315: vmfusion| Failed to acquire super user privileges.

Aug 29 21:11:31.317: vmfusion| Failed to acquire super user privileges.

Aug 29 21:11:31.330: vmfusion| VMHSVMCbPower: Setting state of VM /vm/#946d9409a6c24000/ to powerOn with option soft

Aug 29 21:11:31.331: vmfusion| VMHS: Exec()'ing /Library/Application Support/VMware Fusion/vmware-vmx-debug, /Users/echeng/Documents/Virtual Machines/Windows XP Professional.vmwarevm/Windows XP Professional.vmx

Aug 29 21:11:31.905: vmfusion| Caught signal 10 -- tid -1610559488

Aug 29 21:11:31.905: vmfusion| SIGNAL: eip 0x156ef3 esp 0xbfffd6f0 ebp 0xbfffd718

Aug 29 21:11:31.905: vmfusion| SIGNAL: eax 0x0 ebx 0x156ef0 ecx 0x0 edx 0x1 esi 0xbfffe9b8 edi 0x0

Aug 29 21:11:31.905: vmfusion| SIGNAL: stack 0xbfffd6f0 : 0x01be68b0 0xbfffdb40 0x00000000 0x00000000

Aug 29 21:11:31.905: vmfusion| SIGNAL: stack 0xbfffd700 : 0x0202bd78 0x16882537 0xbfffd848 0x000e12f6

Aug 29 21:11:31.905: vmfusion| SIGNAL: stack 0xbfffd710 : 0xbfffe9b8 0x00000000 0xbfffe9e8 0x000e1fa7

Aug 29 21:11:31.905: vmfusion| SIGNAL: stack 0xbfffd720 : 0x00000000 0xbfffdb40 0xbfffe9b8 0xbfffe0ca

Aug 29 21:11:31.905: vmfusion| SIGNAL: stack 0xbfffd730 : 0x0055a404 0x01be72e0 0x00000000 0x00000000

Aug 29 21:11:31.905: vmfusion| SIGNAL: stack 0xbfffd740 : 0x00000000 0xbfffdd3a 0xbfffd768 0x000a9508

Aug 29 21:11:31.905: vmfusion| SIGNAL: stack 0xbfffd750 : 0xbfffd8d4 0xbfffdd3a 0x00000005 0x000af1b3

Aug 29 21:11:31.905: vmfusion| SIGNAL: stack 0xbfffd760 : 0x000be7f1 0xbfffdd37 0xbfffd8a8 0x000be8b2

Aug 29 21:11:31.905: vmfusion| Backtrace:

Aug 29 21:11:31.905: vmfusion| Backtrace[0] 0xbfffd388 eip 0x0cdf79

Aug 29 21:11:31.905: vmfusion| Backtrace[1] 0xbfffd3e8 eip 0x16f31a

Aug 29 21:11:31.905: vmfusion| Backtrace[2] 0xbfffd408 eip 0x9011072c

Aug 29 21:11:31.905: vmfusion| Backtrace[3] 0xbfffd718 eip 0xffffffff

Aug 29 21:11:31.905: vmfusion| Backtrace[4] 0xbfffe9e8 eip 0x0e1fa7

Aug 29 21:11:31.905: vmfusion| Backtrace[5] 0xbfffec88 eip 0x0f2f94

Aug 29 21:11:31.905: vmfusion| Backtrace[6] 0xbfffee58 eip 0x0ad79b

Aug 29 21:11:31.905: vmfusion| Backtrace[7] 0xbfffee78 eip 0x0ad8bb

Aug 29 21:11:31.905: vmfusion| Backtrace[8] 0xbfffeef8 eip 0x0c22cd

Aug 29 21:11:31.905: vmfusion| Backtrace[9] 0xbfffef28 eip 0x395d49

Aug 29 21:11:31.905: vmfusion| Backtrace\[10] 0xbfffef58 eip 0x395dac

Aug 29 21:11:31.905: vmfusion| Backtrace\[11] 0xbfffefb8 eip 0x90842faf

Aug 29 21:11:31.905: vmfusion| Backtrace\[12] 0xbfffeff8 eip 0x90842d24

Aug 29 21:11:31.905: vmfusion| Backtrace\[13] 0xbffff548 eip 0x9082cf92

Aug 29 21:11:31.905: vmfusion| Backtrace\[14] 0xbffff588 eip 0x9082cace

Aug 29 21:11:31.905: vmfusion| Backtrace\[15] 0xbffff5c8 eip 0x92ded8d8

Aug 29 21:11:31.905: vmfusion| Backtrace\[16] 0xbffff638 eip 0x92decf19

Aug 29 21:11:31.905: vmfusion| Backtrace\[17] 0xbffff658 eip 0x92dece39

Aug 29 21:11:31.905: vmfusion| Backtrace\[18] 0xbffff978 eip 0x93273465

Aug 29 21:11:31.905: vmfusion| Backtrace\[19] 0xbffffbd8 eip 0x93273056

Aug 29 21:11:31.905: vmfusion| Backtrace\[20] 0xbffffc98 eip 0x9326cddb

Aug 29 21:11:31.905: vmfusion| Backtrace\[21] 0xbffffcd8 eip 0x93260d2f

Aug 29 21:11:31.905: vmfusion| Backtrace\[22] 0xbffffd18 eip 0x066dba

Aug 29 21:11:31.905: vmfusion| Backtrace\[23] 0xbffffd58 eip 0x0032da

Aug 29 21:11:31.905: vmfusion| Backtrace\[24] 0xbffffd7c eip 0x0031f5

Aug 29 21:11:31.905: vmfusion| Backtrace\[25] 00000000 eip 0x000002

Aug 29 21:11:31.905: vmfusion| Unexpected signal: 10.

Aug 29 21:11:31.905: vmfusion| Backtrace:

Aug 29 21:11:31.905: vmfusion| Backtrace[0] 0xbfffcf38 eip 0x0cdf79

Aug 29 21:11:31.905: vmfusion| Backtrace[1] 0xbfffd358 eip 0x0c7ebf

Aug 29 21:11:31.905: vmfusion| Backtrace[2] 0xbfffd388 eip 0x066d6f

Aug 29 21:11:31.905: vmfusion| Backtrace[3] 0xbfffd3e8 eip 0x16f23f

Aug 29 21:11:31.906: vmfusion| Backtrace[4] 0xbfffd408 eip 0x9011072c

Aug 29 21:11:31.906: vmfusion| Backtrace[5] 0xbfffd718 eip 0xffffffff

Aug 29 21:11:31.906: vmfusion| Backtrace[6] 0xbfffe9e8 eip 0x0e1fa7

Aug 29 21:11:31.906: vmfusion| Backtrace[7] 0xbfffec88 eip 0x0f2f94

Aug 29 21:11:31.906: vmfusion| Backtrace[8] 0xbfffee58 eip 0x0ad79b

Aug 29 21:11:31.906: vmfusion| Backtrace[9] 0xbfffee78 eip 0x0ad8bb

Aug 29 21:11:31.906: vmfusion| Backtrace\[10] 0xbfffeef8 eip 0x0c22cd

Aug 29 21:11:31.906: vmfusion| Backtrace\[11] 0xbfffef28 eip 0x395d49

Aug 29 21:11:31.906: vmfusion| Backtrace\[12] 0xbfffef58 eip 0x395dac

Aug 29 21:11:31.906: vmfusion| Backtrace\[13] 0xbfffefb8 eip 0x90842faf

Aug 29 21:11:31.906: vmfusion| Backtrace\[14] 0xbfffeff8 eip 0x90842d24

Aug 29 21:11:31.906: vmfusion| Backtrace\[15] 0xbffff548 eip 0x9082cf92

Aug 29 21:11:31.906: vmfusion| Backtrace\[16] 0xbffff588 eip 0x9082cace

Aug 29 21:11:31.906: vmfusion| Backtrace\[17] 0xbffff5c8 eip 0x92ded8d8

Aug 29 21:11:31.906: vmfusion| Backtrace\[18] 0xbffff638 eip 0x92decf19

Aug 29 21:11:31.906: vmfusion| Backtrace\[19] 0xbffff658 eip 0x92dece39

Aug 29 21:11:31.906: vmfusion| Backtrace\[20] 0xbffff978 eip 0x93273465

Aug 29 21:11:31.906: vmfusion| Backtrace\[21] 0xbffffbd8 eip 0x93273056

Aug 29 21:11:31.906: vmfusion| Backtrace\[22] 0xbffffc98 eip 0x9326cddb

Aug 29 21:11:31.906: vmfusion| Backtrace\[23] 0xbffffcd8 eip 0x93260d2f

Aug 29 21:11:31.906: vmfusion| Backtrace\[24] 0xbffffd18 eip 0x066dba

Aug 29 21:11:31.906: vmfusion| Backtrace\[25] 0xbffffd58 eip 0x0032da

Aug 29 21:11:31.906: vmfusion| Backtrace\[26] 0xbffffd7c eip 0x0031f5

Aug 29 21:11:31.906: vmfusion| Backtrace\[27] 00000000 eip 0x000002

Aug 29 21:11:31.906: vmfusion| Msg_Post: Error

Aug 29 21:11:31.906: vmfusion| \[msg.log.error.unrecoverable] VMware Fusion unrecoverable error: (vmfusion)

Aug 29 21:11:31.906: vmfusion| Unexpected signal: 10.

Aug 29 21:11:31.906: vmfusion| \[msg.panic.haveLog] A log file is available in "/Users/echeng/Library/Logs/VMware Fusion/vmware-vmfusion.log". \[msg.panic.requestSupport.withLog] Please request support and include the contents of the log file. \[msg.panic.requestSupport.vmSupport]

Aug 29 21:11:31.906: vmfusion| To collect files to submit to VMware support, run "/Library/Application Support/VMware Fusion/vm-support.tool".

Aug 29 21:11:31.906: vmfusion| \[msg.panic.response] We will respond on the basis of your support entitlement.

Aug 29 21:11:31.906: vmfusion| \----

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[echeng]

Hey guys. Is anyone else having this problem? I still cannot run VMWare on my Macbook Pro. Even on a brand-new XP install, VMWare crashes as soon as I hit "run". It runs fine on my Mac Pro.

thank you!

[echeng]

On a whim, I disabled the "Enable Mac Keyboard shortcuts" option, and it started right up! We'll see if it stays working. I really want to use this product.