vlcm vrops upgrade issue

[szafa]

Hi All

vLCM ver : 8.12.0.7 and vROPs 8.10 CA (with witness node) keep failing to upgrade with below error 

com.vmware.vrealize.lcm.drivers.commonplugin.exceptions.NodeVmidException: Unable to find vMoid for host DE00VOVP001-Witness	at com.vmware.vrealize.lcm.drivers.commonplugin.task.GetVMidWithMachineNameTask.execute(GetVMidWithMachineNameTask.java:150)	at com.vmware.vrealize.lcm.automata.core.TaskThread.run(TaskThread.java:63)	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)	at java.base/java.lang.Thread.run(Unknown Source)

vmware_vrlcm.log

2023-05-25 14:07:45.359 INFO  [pool-3-thread-31] c.v.v.l.d.v.v.u.CoreUtility -  -- Not able to find the VM with IP address : 10.224.20.201
2023-05-25 14:07:45.365 INFO  [pool-3-thread-31] c.v.v.l.p.a.s.Task -  -- Injecting task failure event. Error Code : 'LCMCOMMON80084', Retry : 'true', Causing Properties : '{ CAUSE ::  }'
com.vmware.vrealize.lcm.drivers.commonplugin.exceptions.NodeVmidException: Unable to find vMoid for host DE00VOVP001-Witness
        at com.vmware.vrealize.lcm.drivers.commonplugin.task.GetVMidWithMachineNameTask.execute(GetVMidWithMachineNameTask.java:150) [vmlcm-commonplugin-core-8.12.0-SNAPSHOT.jar!/:?]
        at com.vmware.vrealize.lcm.automata.core.TaskThread.run(TaskThread.java:63) [vmlcm-engineservice-core-8.12.0-SNAPSHOT.jar!/:?]
        at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:?]
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:?]
        at java.lang.Thread.run(Unknown Source) [?:?]
2023-05-25 14:07:45.842 INFO  [scheduling-1] c.v.v.l.r.c.RequestProcessor -  -- Updating the Environment request status to FAILED for request ID : 214cccb8-15af-4154-bf3a-64b4cc4ca210 with request type : UPGRADE_PRODUCT.

Already tried to remove vROPs product from LCM env and add it back but it didn't help at all (SR with VMware open as well but no update so far)

Let me know if anyone experienced same issue and have some fix.

Thanks in advance 

[mannharry]

Hello , 

Is there any Stale entry on the witness node in the vROPS cluster?

Are you able to do inventory sync and take snapshots/power-off vROPS environment etc from VRSLCM?

By any chance did you think of trying a manual upgrade of vROPS 

Regards

Harry

[szafa]

Hi Harry

This is reoccurring issue so like to fix LCM (VMware already open PR)

Inventory sync is working fine all the time. I even tried to remove vrops product and add it again, removed witness from vcenter inventory and registered it again. Still no joy :(.

Thanks

[ramajay12345]

Hello,

If you want to upgrade vrops immediately then follow below steps or you can wait for vmware to confirm next course of action.

1. Take a snapshot of the VROPS appliance server/VM.
2. Login to VROPS Admin UI
3. Upgrade directly from the Admin UI.
4. Once upgrade is complete log in to vRSLCM and sync inventory.