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vCOPS 5.8.1: No Data

I'm quite new with vCOPS and get the strange output - "No data available" under Operations - Details.

Checked the collector log:

2014-05-26 12:53:47,608 ERROR [VMVI RetrieverThread HostMemorySystem:2] (19) com.integrien.adapter.vmware.PropertyRetriever.run - Exception occured

com.vmware.vim.binding.vim.fault.InvalidLogin:

inherited from com.vmware.vim.binding.vim.fault.VimFault:

inherited from com.vmware.vim.binding.vim.fault.InvalidLogin: Cannot complete login due to an incorrect user name or password.

  at sun.reflect.GeneratedConstructorAccessor79.newInstance(Unknown Source)

  at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)

  at java.lang.reflect.Constructor.newInstance(Unknown Source)

  at java.lang.Class.newInstance(Unknown Source)

  at com.vmware.vim.vmomi.core.types.impl.ComplexTypeImpl.newInstance(ComplexTypeImpl.java:171)

  at com.vmware.vim.vmomi.core.types.impl.DefaultDataObjectFactory.newDataObject(DefaultDataObjectFactory.java:26)

  at com.vmware.vim.vmomi.core.soap.impl.unmarshaller.ComplexStackContext.<init>(ComplexStackContext.java:33)

  at com.vmware.vim.vmomi.core.soap.impl.unmarshaller.UnmarshallerImpl$UnmarshallSoapFaultContext.parse(UnmarshallerImpl.java:135)

  at com.vmware.vim.vmomi.core.soap.impl.unmarshaller.UnmarshallerImpl$UnmarshallSoapFaultContext.unmarshall(UnmarshallerImpl.java:98)

  at com.vmware.vim.vmomi.core.soap.impl.unmarshaller.UnmarshallerImpl.unmarshalSoapFault(UnmarshallerImpl.java:84)

  at com.vmware.vim.vmomi.client.common.impl.SoapFaultStackContext.setValue(SoapFaultStackContext.java:37)

  at com.vmware.vim.vmomi.client.common.impl.ResponseUnmarshaller.unmarshal(ResponseUnmarshaller.java:97)

  at com.vmware.vim.vmomi.client.common.impl.ResponseImpl.unmarshalResponse(ResponseImpl.java:245)

  at com.vmware.vim.vmomi.client.common.impl.ResponseImpl.setResponse(ResponseImpl.java:203)

  at com.vmware.vim.vmomi.client.http.impl.HttpExchange.run(HttpExchange.java:126)

  at com.vmware.vim.vmomi.client.http.impl.HttpProtocolBindingImpl.send(HttpProtocolBindingImpl.java:98)

  at com.vmware.vim.vmomi.client.common.impl.MethodInvocationHandlerImpl$CallExecutor.sendCall(MethodInvocationHandlerImpl.java:533)

  at com.vmware.vim.vmomi.client.common.impl.MethodInvocationHandlerImpl$CallExecutor.executeCall(MethodInvocationHandlerImpl.java:514)

  at com.vmware.vim.vmomi.client.common.impl.MethodInvocationHandlerImpl.completeCall(MethodInvocationHandlerImpl.java:302)

  at com.vmware.vim.vmomi.client.common.impl.MethodInvocationHandlerImpl.invokeOperation(MethodInvocationHandlerImpl.java:272)

  at com.vmware.vim.vmomi.client.common.impl.MethodInvocationHandlerImpl.invoke(MethodInvocationHandlerImpl.java:169)

  at com.sun.proxy.$Proxy36.login(Unknown Source)

  at com.vmware.vcops.vlsi.VimClientFactory.createVimClient(VimClientFactory.java:167)

  at com.vmware.vcops.vlsi.VimClientFactory.createVimClient(VimClientFactory.java:241)

  at com.integrien.adapter.vmware.VcSessions.createSession(VcSessions.java:91)

  at com.integrien.adapter.vmware.VMwareAdapter.vcConnect(VMwareAdapter.java:2589)

  at com.integrien.adapter.vmware.VMwareAdapter.connect(VMwareAdapter.java:1661)

  at com.integrien.adapter.vmware.VMwareAdapter.connect(VMwareAdapter.java:1676)

  at com.integrien.adapter.vmware.PropertyRetriever$RetrieverThread.run(PropertyRetriever.java:205)

Registration and Collection User is the same and has Administrator Role on vCenter. Password is correct - connection test is succesfull; user can also login to vCenter.

Any ideas?

1 Solution

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Prokurator
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Unregister vCenter Server and register again fixed the problem.

View solution in original post

4 Replies
rcporto
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User password changed recently ?

---

Richardson Porto
Senior Infrastructure Specialist
LinkedIn: http://linkedin.com/in/richardsonporto
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Prokurator
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I changed the Registration and Connection user, earlier it was a different one. Since that I have no data.

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gradinka
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well check again what permissions/roles are assigned to those users in VC. Do they have the necessary vcops permissions?

try restarting etc.

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Prokurator
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Unregister vCenter Server and register again fixed the problem.