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Tony_Rosas
Enthusiast
Enthusiast

VM showing disks that were removed in vRops

We use Veeam to backup our environment, during the backup process, disks are mounted and removed constantly, even for a restore, a mount point is used and it's added and removed, this has been our setup for years and have never had any issues. Within the last month or so vRops on two out of ten Veeam servers do not refresh that a disk or mount point is removed, only that it's added.

Removing the VM from inventory brings the VM back in correctly until a backup or restore is performed with additional disks causing vRops to alert on that VM that the additional disks are full.

Any ideas how to fix this?

I have a ticket in with support, and they are looking at creating policies as a work around, but wondering if anyone else has come across anything similar or have other ideas to fix this besides a work around.

 

The metric is Guest File System, basically looking into why this metric doesn't clean itself up after a disk is removed.

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FredGSanford
Enthusiast
Enthusiast

Have you added them to the exclude guest filesystems setting on the cloud account?  See attached.

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Tony_Rosas
Enthusiast
Enthusiast

I haven't yet, and that was supports only suggestion as well, but not a viable one since the disk name changes and this wasn't happening before. We'll just leave it as is for now and ignore the alerts.

 

Thanks for the response and idea. 

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