vRA IaaS upgrade from 6.2.2 to 6.2.3 - VMware vCloud Automation Center Management Agent error

[justme00]

Hello,

  I've ugpraded vRA from 6.2.2 to 6.2.3 . Everything went ok . Afterwards I've upgraded the IaaS Components  -> Again , no issue . However , I encounter the below error with the VMware vCloud Automation Center Management Agent service . It starts the automatically stops , and this is the error that I see in Application log:

Log Name:      Application

Source:        ManagementAgentService

Date:          9/14/2015 8:46:41 PM

Event ID:      0

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      xxxxx

Description:

Service cannot be started. System.Configuration.ConfigurationErrorsException: Required attribute 'id' not found. (C:\Program Files (x86)\VMware\vCAC\Management Agent\VMware.IaaS.Management.Agent.exe.Config line 7)

   at System.Configuration.BaseConfigurationRecord.EvaluateOne(String[] keys, SectionInput input, Boolean isTrusted, FactoryRecord factoryRecord, SectionRecord sectionRecord, Object parentResult)

   at System.Configuration.BaseConfigurationRecord.Evaluate(FactoryRecord factoryRecord, SectionRecord sectionRecord, Object parentResult, Boolean getLkg, Boolean getRuntimeObject, Object& result, Object& resultRuntimeObject)

   at System.Configuration.BaseConfigurationRecord.GetSectionRecursive(String configKey, Boolean getLkg, Boolean checkPermission, Boolean getRuntimeObject, Boolean requestIsHere, Object& result, Object& resultRuntimeObject)

   at VMware.IaaS.Management.Agent.ConfigurationManagerWrapper.GetSection[T](String sectionName)

   at VMware.IaaS.Management.Agent.ApplicationSettingsService.get_AgentIdentifier()

...

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="ManagementAgentService" />

    <EventID Qualifiers="0">0</EventID>

    <Level>2</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2015-09-14T17:46:41.000000000Z" />

    <EventRecordID>38943</EventRecordID>

    <Channel>Application</Channel>

    <Computer>xxxxxx</Computer>

    <Security />

  </System>

  <EventData>

    <Data>Service cannot be started. System.Configuration.ConfigurationErrorsException: Required attribute 'id' not found. (C:\Program Files (x86)\VMware\vCAC\Management Agent\VMware.IaaS.Management.Agent.exe.Config line 7)

   at System.Configuration.BaseConfigurationRecord.EvaluateOne(String[] keys, SectionInput input, Boolean isTrusted, FactoryRecord factoryRecord, SectionRecord sectionRecord, Object parentResult)

   at System.Configuration.BaseConfigurationRecord.Evaluate(FactoryRecord factoryRecord, SectionRecord sectionRecord, Object parentResult, Boolean getLkg, Boolean getRuntimeObject, Object&amp; result, Object&amp; resultRuntimeObject)

   at System.Configuration.BaseConfigurationRecord.GetSectionRecursive(String configKey, Boolean getLkg, Boolean checkPermission, Boolean getRuntimeObject, Boolean requestIsHere, Object&amp; result, Object&amp; resultRuntimeObject)

   at VMware.IaaS.Management.Agent.ConfigurationManagerWrapper.GetSection[T](String sectionName)

   at VMware.IaaS.Management.Agent.ApplicationSettingsService.get_AgentIdentifier()

...</Data>

  </EventData>

</Event>

I'm also pasting the contents of the file C:\Program Files (x86)\VMware\vCAC\Management Agent\VMware.IaaS.Management.Agent.exe.Config  :

<?xml version="1.0" encoding="utf-8"?>

<configuration>

  <configSections>

    <section name="loggingConfiguration" type="Microsoft.Practices.EnterpriseLibrary.Logging.Configuration.LoggingSettings, Microsoft.Practices.EnterpriseLibrary.Logging, Version=5.0.505.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35"/>

    <section name="agentConfiguration" type="VMware.IaaS.Management.Agent.Configuration.ManagementAgentConfigurationSection, VMware.IaaS.Management.Agent"/>

  </configSections>

  <agentConfiguration pollingInterval="00:03:00">

    <managementEndpoints>

      <endpoint address="https://vra.fqdn:5480/" thumbprint="0F51520ABB5484507A03A113EA00D18E77DC2E7E"/>

    </managementEndpoints>

  </agentConfiguration>

<loggingConfiguration configSource="VMware.IaaS.Management.Agent.Logging.config"/></configuration>

Any ideeas ? Thank you .

[justme00]

Any advice on this ? Or did anyone else encountered this ?

Thank you.

[kumarankpl]

Looks like your config file is missing some require values. Is there an old config file available some where in the file systesm?

Thanks

Kumaran

[kumarankpl]

Forgot to ask whether its fresh install or upgraded enviornment. to 6.2.3 ?

Thanks

Kumaran

[kumarankpl]

Sorry forgot to read the Post. Looks like you have upgraded then there should be a config file. Then you should be able to compare both the config files. Then you could see some missing elements like id and few more paramenters.

Thanks

Kumaran

[willonit]

There are known issues with 6.2.3 and it has currently been pulled. If you continue experiencing issues open an SR to see if your issue is related.

[justme00]

Makes no sense to open a SR , as this is a test environment . Reverted back to the snapshots , will wait for a future release.

Thank you all.