Software component installation fails for remote branch deployment

[ASavener2]

Currently trying to deploy a server template to a remote (overseas) site.  Deployment works for our primary datacenter location and a remote branch here in the US, but the software installation component is failing when I try to deploy overseas.  I'm open to deploying the software in another manner, if necessary.

Software and versions:

-vRA Version: 7.4.0

-vSphere version 6.5

-VM is Windows 2016 Standard

Topology:

VRA/vCenter/IaaS server all in a US-based colocation data center.

ESXi cluster in London.

DNS/AD servers at each site.  AD-integrated DNS.  AD replication configured as star topology - US site as primary, with remote sites on 15 minute replication schedule.

Process Flow:

-Deploy server from template, with a software component in the blueprint, and some event subscriptions after deployment to configuring monitoring.

-Software component configured in the blueprint - simple CMD script to copy SCCM and McAfee agent installers to a local file location and then execute.

-Error message suggests that this may be a DNS resolution issue:

lonof-2016-21t: sendEBSMessage20(workflow=7f7365c4-eff3-4ac5-86e0-9401d363517f) Error in state VMPSMasterWorkflow32.MachineProvisioned phase POST event (queue = 6a69af4d-fccc-4746-b2c5-40ebb6a63b71):

Extensibility consumer error(20999) - PowerShellInvocationError: Errors found while executing script System.Management.Automation.MethodInvocationException: Exception calling "GetHostAddresses" with "1" argument(s): "No such host is known" ---> System.Net.Sockets.SocketException: No such host is known at System.Net.Dns.GetAddrInfo(String name) at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6) at System.Net.Dns.GetHostAddresses(String hostNameOrAddress) at CallSite.Target(Closure , CallSite , RuntimeType , String ) --- End of inner exception stack trace --- at System.Management.Automation.ExceptionHandlingOps.CheckActionPreference(FunctionContext funcContext, Exception exception) at System.Management.Automation.Interpreter.ActionCallInstruction`2.Run(InterpretedFrame frame) at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame) at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame) at System.Management.Automation.Interpreter.Interpreter.Run(InterpretedFrame frame) at System.Management.Automation.Interpreter.LightLambda.RunVoid1[T0](T0 arg0) at System.Management.Automation.PSScriptCmdlet.RunClause(Action`1 clause, Object dollarUnderbar, Object inputToProcess) at System.Management.Automation.PSScriptCmdlet.DoEndProcessing() at System.Management.Automation.CommandProcessorBase.Complete() (Dynamic Script Module name : invokeScript#14)

[daphnissov · Accepted solution]

From the looks of your output, the failure is happening in your EBS subscription and not in the invocation of your software component. This line

PowerShellInvocationError: Errors found while executing script

is not produced when executing a software component regardless of the interpreter that you've chosen for the code. I'd suggest you look at your extensibility first.

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[ASavener2]

Ah!  Thank you.

Shows as failed software component deployment under Requests->execution information.

But turns out an event subscription runs a vRealize Orchestrator workflow, which is failing.