ESXi Installation help

[pankuuchan]

Hi,

I have downloaded "VMware ESX Server 3i U4 Installable Refresh"(250mb iso image) from Vmware site. But when i boot in from the CD itthe installation takes me through licence agreement and then throws an error mentioned below:-

"The installation operation has encountered a fatal error:

Unable to find a supported device to write the Vmware ESX Server 3i 3.5.0 image to.

The following information will assist the Vmware support team

with your problem please record this information before proceeding.

Manufacture: System Manufacture

Model: System product Name

Service for: System Serial Number

Bios No:0903"

then the installation asks to press enter to reboot and the process continues.

I would like to know if it is because of my system configurations?My System Details are:

CPU Type:- DualCore AMD Athlon 64 X2, 1900 MHz (9.5 x 200) 3600+

Motherboard Name:- Asus M2N8-VMX (2 PCI, 1 PCI-E x1, 1 PCI-E x16, 4 DDR2 DIMM, Audio, Video, Gigabit LAN)

Motherboard Chipset:- nVIDIA nForce 6100-405, AMD Hammer

BIOS Type: AMI (04/28/07)

Memory:- 2.5gb DDR2 SDRAM

Total 120 GB( Disk Drive 1:- ST340810A (40 GB, 5400 RPM, Ultra-ATA/100), Disk Drive 2:- ST380211AS (80 GB, 7200 RPM, SATA-II))

IDE Controller: Standard Dual Channel PCI IDE Controller

Storage Controller SCSI/RAID Host Controller

If my system is compatible please let know the reason for the problem and solution for it.

Thanks in Advance.

[depping]

What kind of disk controller? Your MB is not on the whitelist as confirmed at the moment: http://www.vm-help.com/esx/esx3.5/Whiteboxes_SATA_Controllers_for_ESX_3.5_3i.htm#MB

by the way i moved it to the esxi 3.5 sub forum...

Duncan

VMware Communities User Moderator

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[pankuuchan]

I have put in rest of the system details in my question. can anybody help me with the solution.

Thanks

[depping]

You might want to add the specific type of storage controller. If you are looking to install it to the IDE disk;

http://www.vm-help.com/esx/esx3i/ESXi_install_to_IDE_drive/ESXi_install_to_IDE_drive.php

Duncan

VMware Communities User Moderator

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[pankuuchan]

hi

thanks for your help. I've checked it before and followed it but it seems to sort out the problems related to IDE.

I think the problem is in

System Information

Manufacture: System Manufacture

Model: System product Name

Service for: System Serial Number

Bios No:0903

but not sure. any other solutions

thanks

Panku

[Dave_Mishchenko]

Could you post the PCI id for these 2 components http://www.vm-help.com/esx/esx3i/find_PCI_ID.php?

IDE Controller: Standard Dual Channel PCI IDE Controller

Storage Controller SCSI/RAID Host Controller

[pankuuchan]

Hi Dave

My PCI ID Details for the storage controllers are mentioned below:-

1) Vendor ID:- 10DE Device ID:-03EC

2) Vendor ID:-10DE Device ID:-03F6.

i have attached the screen shot for more details.

Thanks

PankU

[Dave_Mishchenko]

Below are the 10de vender devices that ESXi will recognize. Take a look here - http://www.vm-help.com/esx/esx3i/customize_oem_tgz.php.

10de:0036 0000:0000 storage sata_nv

10de:003e 0000:0000 storage sata_nv

10de:0053 0000:0000 storage ide

10de:0054 0000:0000 storage sata_nv

10de:0055 0000:0000 storage sata_nv

10de:0056 0000:0000 network forcedeth

10de:0057 0000:0000 network forcedeth

10de:0065 0000:0000 storage ide

10de:0085 0000:0000 storage ide

10de:008e 0000:0000 storage sata_nv

10de:00d5 0000:0000 storage ide

10de:00e3 0000:0000 storage sata_nv

10de:00e5 0000:0000 storage ide

10de:00ee 0000:0000 storage sata_nv

10de:01bc 0000:0000 storage ide

10de:0266 0000:0000 storage sata_nv

10de:0267 0000:0000 storage sata_nv

10de:0268 0000:0000 network forcedeth

10de:0269 0000:0000 network forcedeth

10de:036e 0000:0000 storage ide

10de:0372 0000:0000 network forcedeth

10de:0373 0000:0000 network forcedeth

10de:037e 0000:0000 storage sata_nv

10de:037f 0000:0000 storage ide

[pankuuchan]

HI Dave,

Yes, i checked it before putting my post there n device ID does't machch. so there is no scope of installing ESXi 3.5 or any version of ESXi on my machine?

[Dave_Mishchenko]

Try this

1) run the command /sbin/vmkload_mod /mod/sata_nv.o

2) then run lspci -p

Check if the the 03f6 device is listed with the module of sata_nv. If it is, then the driver is working with your device and you can use this process to add the device to simple.map - http://www.vm-help.com/esx/esx3i/customize_oem_tgz.php.