Migrating Certifications to another Account

[markey165]

I would like to move everything related to my Certifications from my work address to my personal address.

Currently everything (VMware Learning, Certmetrics, Pearson VUE and Credly) is linked to my work account.

I think i can move VMware Learning with help from certification@vmware.com, but what about Pearson, Certmetrics and Credly? 

Has anyone done this successfully? I really don't want to lose anything!

[scott28tt · Accepted solution]

certification@vmware.com should be able to advise you.

[markey165]

Thanks Scott, I have emailed the Team, and now have a case number. Let's see what they come back with.

I suspect they will all have to be done individually. Its a pain as I wouldn't normally have used my work address for VMware Learning, but we were registered on our behalf as part of a Training Course a few years back.

[Smith65]

To transfer your certificates to another account do the following:

1. Login with account A.
2. Access the Settings area.
3. Click Move certifications.
4. On the form, enter the email address and password of account B. This lets us know you own the account.
5. Confirm by clicking Migrate.

-Mymorri

[scott28tt]

@Smith65 

Which system are you referring to?

[SharelleP]

@Smith65 This is not valid advice. Only our internal operations team can complete a merge. Contact certification@vmware.com

[SharelleP · Accepted solution]

Markey, this is very common.

The candidate can contact certification@vmware.com. They should provide both email addresses and tell the team that the new email address should be added to the existing account. No further action should be required.

If a candidate inadvertently created a new account for “New Job”, they contact the same email address and just tell them both emails (old account and new account) and state which one is the ‘survivor’ and which one will go into their history.  

[markey165]

Pleased to report the Certification Team responded quickly, and all done.

My account  has been migrated, and having tested, I can access MyLearn, Certmetrics, Pearson and Credly all on the new account, and everything is there, Fab! That was MUCH easier than I thought it was going to be 😄

Many Thanks @scott28tt and @SharelleP  😊

[educert200]

please contact on certification@vmware.com

[markey165]

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@educert200 wrote:

please contact on certification@vmware.com

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@educert200 thanks for your reply, not sure if you saw my reply above, but its already done!