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phardcastle2016
Contributor
Contributor
‎02-20-2023 12:28 PM

Upgrade Keeps Failing - VMware Skyline Health Diagnostics Version 3.5.0

When trying to upgrade to latest version keeps failing on reboot. This is the error I am getting. Any help greatly appreciated.

I am running VMware Skyline Health Diagnostics Version 3.5.0. It will not upgrade. Keeps failing. Using the following browser

Microsoft Edge

Version 110.0.1587.50 (Official build) (64-bit)

Microsoft Edge is up to date.

Failed
Test transaction failed. Bailing out
3.5.0
3.5.1
2023-02-20T20:10:36
2023-02-20T20:12:20
104

 

 

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anshumansingh
VMware Employee
VMware Employee
‎02-20-2023 08:03 PM

Hi @phardcastle2016 ,

 


This is probably an older ISO based install. You can either move to new OVA based installation using migration and steps mentioned at SHD_Migration_Steps or run the following command to install the dependency manually and then try the update

 

  1. i)                If the appliance is able to reach to the internet, login to shell as root user and execute tdnf install pcre
  2. ii)               If no internet connection available, manually download the rpm following RPMs and copy it over to SHD appliance. Install each using rpm -U path_to_copied_rpm in the same order
    https://packages.vmware.com/photon/3.0/photon_release_3.0_x86_64/x86_64/pcre-libs-8.42-1.ph3.x86_64....
    https://packages.vmware.com/photon/3.0/photon_release_3.0_x86_64/x86_64/pcre-8.42-1.ph3.x86_64.rpm
    https://packages.vmware.com/photon/3.0/photon_release_3.0_x86_64/x86_64/pcre-devel-8.42-1.ph3.x86_64...
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