Hi, I recently installed Skyline Health Diagnostics, logged into Skyline and connected to my Vcenter server but when I try to collect logs on my ESXi hosts it fails to run?
@mruff1 SHD needs access to ESXi servers (Port 443) to complete the log collection. Can you please check if that is available. Each task will have a separate log file named as vmware-shd-task-TASKID.log in the folder /opt/vmware-shd/vmware-shd/log (TASKID is a hexadecimal string representing the task id. This log file can provide more details on the failure.
seeing this in the logs
2021-09-14 20:33:05,022 vmware-shd-task-f0a9550a90922f88 ERROR greenthread:221 Extraction of vm-support.tgz failed - Decompress Failed - Error -3 while decompressing data: too many length or distance symbols