SRM do not perform Cloning

[Itzikr]

Hi,

i have an official SR about it, but in the meantime..

i have two Symmetrix Arrays between the sites, Solution enabler 6.5.2 is installed on the local / remote vc's and they both have access to the arrays.

after the initial setup, datastore discovery (had problems with that as well, but resolved them) and the creation of protection group / recovery plans, comes the great joy of actually pressing the BUTTON.

of course, i wanted to do the testing before, but form some reason it's not working even though i followed the best practice document from powerlink.

here's the confg of the sites, ive also attached the log files.

<span class="937532417-20112008"><div> | |Source|Target| |Array|<div>DMX3-24 </div> <div>(<span class="937532417-20112008">753) Code 5771</div> |<div>DMX3-24</div> <div>(<span class="937532417-20112008">776<span class="937532417-20112008">) Code 5771</div> | |ESX|

• IBM X3650

2|

• IBM X3650

2| |HBA|Lpe110002|Lpe110002| |ESX|3.5U1|3.5U1| |VC|<div align="left">2.5</div> |<div align="left">2.5</div> | </div>

</div>

<span class="937532417-20112008">Our problem is on the testing phase of the recovery when the clone need to kick in

20081120 19:18:52 ERROR DG group device was not included in

the list of devices.

20081120 19:18:52 ERROR Could not retrieve group device

information. RC = .

20081120 19:18:52 INFO CMD ended. Array = , RC =

.

20081120 19:18:52 INFO Ended function .

<span class="937532417-20112008">The device group configured by this procedure:

<span class="937532417-20112008">symdg create rdf_srm -type r2

<span class="937532417-20112008">symld -sid 776 -g rdf_srm add dev ***

<span class="937532417-20112008"><span class="937532417-20112008">symld -g rdf_srm add dev *** -tgt

<span class="937532417-20112008">

<span class="937532417-20112008"><span class="937532417-20112008">And all the device are allocated to both ESX on the target site and verified that they are configured in the device group.

<span class="937532417-20112008"><span class="937532417-20112008">The clone wasn't created and the state of the TGT devices are R/W.

<span class="937532417-20112008">

<span class="937532417-20112008"><span class="937532417-20112008">Device table:

<span class="937532417-20112008">

</div>

<span class="937532417-20112008"><span class="937532417-20112008">|R1|R2|TGT| |8BC|1C7C|1C8A| |8B9|1C48|E7F| |8C6|EB6|ECF| |9B3|EBF|EC7|

[jbloo2]

Hi Itzikr - Perhaps the documentation on the adapter is not as clear as it could be, but the SRDF adapter requires that the device(s) passed from the SRM to the adapter be an exact match with the devices in the Symmetrix Device Group. Otherwise, the adapter will report an error and the Recovery Plan will fail.

It seems in your case that SRM is passing R2 device 1C4B, presumably because you a have datastore on the R1 device which is the peer to 1C4B and a VM in that datastore, and that device is part of Device Group rdf_srm. However, it seems that rdf_srm has other devices in it, at least 1C7C, which was not passed by SRM, so the adapter complains and returns an error. The message is:

20081120 19:18:52 ERROR DG group device was not included in

the list of devices.

20081120 19:18:52 ERROR Could not retrieve group device

information. RC = .

Please try to modify rdf_srm to contain only device 1C4B by removing the other devices or moving them to another Device Group, and try your test again.

[Itzikr]

thanks,

whay had to be done was

the

unrelated devices needed to be in separate groups. That is a requirement for

asynchronous devices but I did not realize that was true for synchronous too.