VMware Horizon Community
NickTT
Enthusiast
Enthusiast

Teams Mobile Calls to Teams Desktop App Drop

We noticed a strange issue. If someone calls a user in Teams.. from the Mobile App and click answer... the call will drop immediately. However, if Teams is running on a non VDI machine, it works fine. Doesn't matter if the caller is external or internal to the company.

We are running Horizon 2306.

My Teams VDI version is 1.6.00.29964. Though we are seeing this same situation with other versions of Teams.

Looking at the Teams call logs I am getting "Response code: 410"

NickTT_0-1700162941670.png

 

Teams Phone → Mobile App = Works

Mobile App → Teams Phone = Works

Mobile App → Mobile App = Works

Mobile App → Physical Desktop App = Works

Physical Desktop App → Mobile App = Works

Mobile App → VDI Desktop App = Drops

VDI Desktop App → Mobile App = Drops

Labels (1)
0 Kudos
0 Replies