multiple monitors under 5.3

[billdossett]

Hi, I upgraded to 5.3 recently and this seems to have had an effect on multiple monitor support...

My monitors are now turned around... main display is on the right instead of the left and on my MacBookPro, the external monitor is my main monitor and the retina display is the extended.

When I got to change these under display properties, the make this my main display check box can't be selected and is greyed out.  I have googled this and can't seem to find any answers... I tried changing a registry setting but no good.

I am on a domain and unfortunately do not have access to domain policies... however, my view VM and my physical desktop are both in the same OU with the same policies applied and I can change pretty much everything on my physical desktop.

I am kind of out of ideas on this at the moment and no, it isn't that bad, but a bit opposite to the way I usually work and I'm getting a bit of a crick in my neck from looking sideways at the extended display 😉

Ceers

Bill

[mpryor]

Changing display settings inside the View desktop is deliberately disabled inside PCoIP sessions by our agent as it would have no useful effect - all display settings are coming directly from the client configuration and are always applied when the client connects or sends updated information. If you look inside the pcoip_server log file on the VM for your connection, you can see the details sent down. For example, on my setup (windows client):

02/19/2014, 08:39:18.192> LVL:2 RC: 0 MGMT_IMG :Native resolution of the client display 0 is 1600x1200

02/19/2014, 08:39:18.192> LVL:2 RC: 0 MGMT_IMG : Display 0 added using native dmt: resolution=1600x1200, origin=(0, 0), rotation=0

02/19/2014, 08:39:18.192> LVL:2 RC: 0 MGMT_IMG :Native resolution of the client display 1 is 1600x1200

02/19/2014, 08:39:18.192> LVL:2 RC: 0 MGMT_IMG : Display 1 added using native dmt: resolution=1600x1200, origin=(1600, 0), rotation=0

02/19/2014, 08:39:18.192> LVL:2 RC: 0 MGMT_IMG :Client display 2 is not connected

02/19/2014, 08:39:18.192> LVL:2 RC: 0 MGMT_IMG :Client display 3 is not connected

I'm not familiar with how the Mac client decides on the monitor topology, hopefully someone else can comment on that.

[billdossett]

yes, I more or less figured it as PCoIP that was doing it as it isn't anywhere in the domain or local policies... but as you say it begs the question of where this is configured on the mac... the mac has remarkably few settings on the view client that are of any use!