Waiting for Agent

[Ready4Change]

What should be done when you receive a "Waiting for Agent" message in the broker? Firewalls are turned off, can telnet to broker from desktop over port 4001, however when I do a netstat -an, there is no 4001 entry, only 4000. Version 3.12 of View...any thoughts?

[Uvxsupport]

Check if the Vmware View Agent Service is running on the VM Client.

Connect to the VM through the console view of the VIClient.Try to restart that service, too.