View Error

[joms_marino]

Hi Everyone,

Greetings!

May I ask for your help, we have a client who has an error with their View Manager. Attached here is the screenshots of the error.

Looking forward for your response on my queries.

Regards,

Joms

[mpryor]

Are they using an XPe client? Black boxes are a well-known combination of bitmap caching and not enough space to store them - try turning off bitmap caching using the View GPO file.

[joms_marino]

Hi there,

How can we turn off the View GPO file?

Regards,

Joms

[mpryor]

GPO file is shorthand for a file containing one or more Group Policy Objects (see http://en.wikipedia.org/wiki/Group_Policy). In this case C:\Program Files\VMware\VMware View\Server\Extras\GroupPolicyFiles\vdm_client.adm contains the policy you're interested in, I believe it's called BitmapPersistence and can also be manually set in the registry for testing purposes with:

HKCU\Software\VMware, Inc.\VMware VDM\Client\RDP Settings\BitmapPersistence = (DWORD)0

[Warrenjc]

i have the same problem but i don't understand very well where is it

HKCU\Software\VMware, Inc.\VMware VDM\Client\RDP Settings\BitmapPersistence = (DWORD)0 is on ther server ? i found this on the server

POLICY !!BitmapPersistence

EXPLAIN !!BitmapPersistenceExplain

VALUENAME "BitmapPersistence"

VALUEON true

VALUEOFF false

END POLICY

do i have to modify somethig there i' m not sure what do i have to do

thks