Hi Horizon Forum
We are experiencing a wierd problem, that I hope someone can help us in the right direction, to make our Horzion enviorment better!
Bottomline is, Our Horizon is acting abnormal, but here are the key issues:
1. CPU is going crazy, and for no reason. The attached PNG shows that the vm is using 50% CPU, but in reality its only using 17.2% (thats accountable in taskmgr)
2. Users experiece that Office and other applications are unreliable
- Outlook stops responding, are stuck in "Loading Profile" (Office x64)
- While using Outlook -> Save as -> \\Domain.local\uemprofiles\user,
The action takes up to 30 seconds, sometimes explorer even comes
up with "access denied" error.
- Error is not present when linking directly in UEM to \\DFS\Uemprofiles\user
3. Graphics appear to be very laggy and not working good in multiple programs
- We are running 7.2 on both image and host
Our setup
Server
• NVIDIA GRID model = 7.2
• Number of GRID cards installed in servers: 2 x M10
• Server Brand = HPE
• Server Model = DL380 G10
• Server Memory = 768 GB
• Virtualization platform = VMware
• Hypervisor = vSphere, v6.7
• vSGA, vApp, vGPU or Passthrough = vGPU
• vGPU profile = grid_m10-b1
• DRS is enabled
• Instant clones
VM
• Display driver version = 412.31
• OS = Windows 1809
• Memory = 10GB
• Number of vCPUs = 2
• Number of Displays = 2
• Display resolution = 2x 2k
• Method of connecting to VM = PCOIP
Thank you for your time!