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gustavoponce
Contributor
Contributor
‎02-16-2018 04:48 AM

PSOD Purple Screen of Death

Hi everybody!

Could anyone help me?

Information of PSOD

@BlueScreen: #PF Exception 14 in world 32792:netCoalesce2 IP 0x41800ca10c57 addr 0x0

PTEs:0x1a67e1027;0x1a67e2027;0x0;

2018-02-16T11:10:50.782Z cpu0:32792)Code start: 0x41800c800000 VMK uptime: 0:16:35:56.081

2018-02-16T11:10:50.782Z cpu0:32792)0x41238061d4d0:[0x41800ca10c57]E1000PollRxRing@vmkernel#nover+0xb73 stack: 0x41238061d500

2018-02-16T11:10:50.782Z cpu0:32792)0x41238061d540:[0x41800ca13bb5]E1000DevRx@vmkernel#nover+0x3a9 stack: 0x1

2018-02-16T11:10:50.783Z cpu0:32792)0x41238061d5e0:[0x41800c992164]IOChain_Resume@vmkernel#nover+0x174 stack: 0x0

2018-02-16T11:10:50.783Z cpu0:32792)0x41238061d630:[0x41800c979e22]PortOutput@vmkernel#nover+0x136 stack: 0x41089fe8e780

2018-02-16T11:10:50.783Z cpu0:32792)0x41238061d690:[0x41800cf2ff58]EtherswitchForwardLeafPortsQuick@<None>#<None>+0x4c stack: 0x13c041

2018-02-16T11:10:50.784Z cpu0:32792)0x41238061d8b0:[0x41800cf30f51]EtherswitchPortDispatch@<None>#<None>+0xe25 stack: 0x5b8a4000000015

2018-02-16T11:10:50.784Z cpu0:32792)0x41238061d920:[0x41800c97a7d2]Port_InputResume@vmkernel#nover+0x192 stack: 0x412e85459f00

2018-02-16T11:10:50.784Z cpu0:32792)0x41238061d970:[0x41800c97ba39]Port_Input_Committed@vmkernel#nover+0x25 stack: 0x0

2018-02-16T11:10:50.785Z cpu0:32792)0x41238061d9e0:[0x41800ca1763a]E1000DevAsyncTx@vmkernel#nover+0x112 stack: 0x41238061db60

2018-02-16T11:10:50.785Z cpu0:32792)0x41238061da50:[0x41800c9add70]NetWorldletPerVMCB@vmkernel#nover+0x218 stack: 0x10b

2018-02-16T11:10:50.785Z cpu0:32792)0x41238061dbb0:[0x41800c8eae77]WorldletProcessQueue@vmkernel#nover+0xcf stack: 0x41238061dbe0

2018-02-16T11:10:50.786Z cpu0:32792)0x41238061dbf0:[0x41800c8eb93c]WorldletBHHandler@vmkernel#nover+0x54 stack: 0x0

2018-02-16T11:10:50.786Z cpu0:32792)0x41238061dc60:[0x41800c82e5b9]BH_Check@vmkernel#nover+0xc9 stack: 0x0

2018-02-16T11:10:50.786Z cpu0:32792)0x41238061dcd0:[0x41800ca4e72d]CpuSchedIdleLoopInt@vmkernel#nover+0x391 stack: 0x410800000002

2018-02-16T11:10:50.786Z cpu0:32792)0x41238061de30:[0x41800ca54930]CpuSchedDispatch@vmkernel#nover+0x1630 stack: 0x41089ff73400

2018-02-16T11:10:50.787Z cpu0:32792)0x41238061dea0:[0x41800ca55c65]CpuSchedWait@vmkernel#nover+0x245 stack: 0x412300000001

2018-02-16T11:10:50.787Z cpu0:32792)0x41238061df00:[0x41800ca56437]CpuSched_SleepUntilTC@vmkernel#nover+0xfb stack: 0x0

2018-02-16T11:10:50.787Z cpu0:32792)0x41238061dfd0:[0x41800ca01311]NetCoalesce2WorldFn@vmkernel#nover+0x2b1 stack: 0x0

2018-02-16T11:10:50.788Z cpu0:32792)0x41238061dff0:[0x41800ca53242]CpuSched_StartWorld@vmkernel#nover+0xfa stack: 0x0

2018-02-16T11:10:50.790Z cpu0:32792)base fs=0x0 gs=0x418040000000 Kgs=0x0

2018-02-16T11:10:50.790Z cpu0:32792)vmkernel             0x0 .data 0x0 .bss 0x0

2018-02-16T11:10:50.790Z cpu0:32792)chardevs             0x41800cd6e000 .data 0x417fc0000000 .bss 0x417fc0000400

2018-02-16T11:10:50.790Z cpu0:32792)user                 0x41800cd75000 .data 0x417fc0400000 .bss 0x417fc040e100

2018-02-16T11:10:50.790Z cpu0:32792)vmkapi_mgmt          0x41800ce26000 .data 0x417fc0800000 .bss 0x417fc0800140

2018-02-16T11:10:50.790Z cpu0:32792)iodm                 0x41800ce2c000 .data 0x417fc0c00000 .bss 0x417fc0c00138

2018-02-16T11:10:50.790Z cpu0:32792)vmkapei              0x41800ce30000 .data 0x417fc1000000 .bss 0x417fc1000ae0

2018-02-16T11:10:50.790Z cpu0:32792)dell                 0x41800ce38000 .data 0x417fc1400000 .bss 0x417fc1402880

2018-02-16T11:10:50.790Z cpu0:32792)vmkapi_socket        0x41800ce3b000 .data 0x417fc1800000 .bss 0x417fc18005c0

2018-02-16T11:10:50.790Z cpu0:32792)vmkapi_v2_0_0_0_vmkernel_shim 0x41800ce40000 .data 0x417fc1c00000 .bss 0x417fc1c080c0

2018-02-16T11:10:50.790Z cpu0:32792)vmkapi_v2_1_0_0_vmkernel_shim 0x41800ce45000 .data 0x417fc2000000 .bss 0x417fc2008840

2018-02-16T11:10:50.790Z cpu0:32792)vprobe               0x41800ce4a000 .data 0x417fc2400000 .bss 0x417fc240b7c0

2018-02-16T11:10:50.790Z cpu0:32792)procfs               0x41800ce88000 .data 0x417fc2800000 .bss 0x417fc2800240

2018-02-16T11:10:50.790Z cpu0:32792)procMisc             0x41800ce8b000 .data 0x417fc2c00000 .bss 0x417fc2c00000

2018-02-16T11:10:50.790Z cpu0:32792)vmkplexer            0x41800ce8c000 .data 0x417fc3000000 .bss 0x417fc3000260

2018-02-16T11:10:50.790Z cpu0:32792)vmklinux_9           0x41800ce90000 .data 0x417fc3400000 .bss 0x417fc3408e80

2018-02-16T11:10:50.790Z cpu0:32792)vmklinux_9_2_0_0     0x41800cf17000 .data 0x417fc3800000 .bss 0x417fc3807e84

2018-02-16T11:10:50.790Z cpu0:32792)vmklinux_9_2_1_0     0x41800cf1a000 .data 0x417fc3c00000 .bss 0x417fc3c07f98

2018-02-16T11:10:50.790Z cpu0:32792)vmklinux_9_2_2_0     0x41800cf1d000 .data 0x417fc4000000 .bss 0x417fc4008838

2018-02-16T11:10:50.790Z cpu0:32792)iscsi_trans          0x41800cf20000 .data 0x417fc4400000 .bss 0x417fc4401800

2018-02-16T11:10:50.790Z cpu0:32792)iscsi_trans_compat_shim 0x41800cf2b000 .data 0x417fc4800000 .bss 0x417fc480096c

2018-02-16T11:10:50.790Z cpu0:32792)iscsi_trans_incompat_shim 0x41800cf2c000 .data 0x417fc4c00000 .bss 0x417fc4c007e4

2018-02-16T11:10:50.790Z cpu0:32792)etherswitch          0x41800cf2d000 .data 0x417fc5000000 .bss 0x417fc5013900

2018-02-16T11:10:50.790Z cpu0:32792)netsched             0x41800cf62000 .data 0x417fc5400000 .bss 0x417fc5404800

2018-02-16T11:10:50.790Z cpu0:32792)cnic_register        0x41800cf74000 .data 0x417fc5800000 .bss 0x417fc58001e0

2018-02-16T11:10:50.790Z cpu0:32792)tg3                  0x41800cf76000 .data 0x417fc5c00000 .bss 0x417fc5c01480

2018-02-16T11:10:50.790Z cpu0:32792)random               0x41800cfa2000 .data 0x417fc6000000 .bss 0x417fc6000600

2018-02-16T11:10:50.790Z cpu0:32792)usb                  0x41800cfa6000 .data 0x417fc6400000 .bss 0x417fc6401660

2018-02-16T11:10:50.790Z cpu0:32792)ehci-hcd             0x41800cfc8000 .data 0x417fc6800000 .bss 0x417fc68002a0

2018-02-16T11:10:50.790Z cpu0:32792)hid                  0x41800cfd3000 .data 0x417fc6c00000 .bss 0x417fc6c004e0

2018-02-16T11:10:50.790Z cpu0:32792)dm                   0x41800cfd8000 .data 0x417fc7000000 .bss 0x417fc7000000

2018-02-16T11:10:50.790Z cpu0:32792)nmp                  0x41800cfda000 .data 0x417fc7400000 .bss 0x417fc7403e50

2018-02-16T11:10:50.790Z cpu0:32792)vmw_satp_local       0x41800cffd000 .data 0x417fc7800000 .bss 0x417fc7800028

2018-02-16T11:10:50.790Z cpu0:32792)vmw_satp_default_aa  0x41800cfff000 .data 0x417fc7c00000 .bss 0x417fc7c00000

2018-02-16T11:10:50.790Z cpu0:32792)vmw_psp_lib          0x41800d000000 .data 0x417fc8000000 .bss 0x417fc8000290

2018-02-16T11:10:50.790Z cpu0:32792)vmw_psp_fixed        0x41800d002000 .data 0x417fc8400000 .bss 0x417fc8400000

2018-02-16T11:10:50.790Z cpu0:32792)vmw_psp_rr           0x41800d004000 .data 0x417fc8800000 .bss 0x417fc8800068

2018-02-16T11:10:50.790Z cpu0:32792)vmw_psp_mru          0x41800d007000 .data 0x417fc8c00000 .bss 0x417fc8c00000

2018-02-16T11:10:50.790Z cpu0:32792)libata_92            0x41800d009000 .data 0x417fc9000000 .bss 0x417fc9002660

2018-02-16T11:10:50.790Z cpu0:32792)libata_9_2_0_0       0x41800d02a000 .data 0x417fc9400000 .bss 0x417fc9401750

2018-02-16T11:10:50.790Z cpu0:32792)libata_9_2_1_0       0x41800d02b000 .data 0x417fc9800000 .bss 0x417fc9801750

2018-02-16T11:10:50.790Z cpu0:32792)usb-storage          0x41800d02c000 .data 0x417fc9c00000 .bss 0x417fc9c04780

2018-02-16T11:10:50.790Z cpu0:32792)vmkapi_v2_0_0_0_nmp_shim 0x41800d038000 .data 0x417fca000000 .bss 0x417fca000ca8

2018-02-16T11:10:50.790Z cpu0:32792)vmkapi_v2_1_0_0_nmp_shim 0x41800d039000 .data 0x417fca400000 .bss 0x417fca400ca8

2018-02-16T11:10:50.790Z cpu0:32792)libfc_92             0x41800d03a000 .data 0x417fca800000 .bss 0x417fca800b80

2018-02-16T11:10:50.790Z cpu0:32792)libfcoe_92           0x41800d053000 .data 0x417fcac00000 .bss 0x417fcac001c0

2018-02-16T11:10:50.790Z cpu0:32792)libfc_9_2_0_0        0x41800d059000 .data 0x417fcb000000 .bss 0x417fcb000868

2018-02-16T11:10:50.790Z cpu0:32792)libfcoe_9_2_0_0      0x41800d05a000 .data 0x417fcb400000 .bss 0x417fcb4001f4

2018-02-16T11:10:50.790Z cpu0:32792)libfc_9_2_1_0        0x41800d05b000 .data 0x417fcb800000 .bss 0x417fcb800868

2018-02-16T11:10:50.790Z cpu0:32792)libfcoe_9_2_1_0      0x41800d05c000 .data 0x417fcbc00000 .bss 0x417fcbc001f4

2018-02-16T11:10:50.790Z cpu0:32792)megaraid_sas         0x41800d05d000 .data 0x417fcc000000 .bss 0x417fcc0007c0

2018-02-16T11:10:50.790Z cpu0:32792)ahci                 0x41800d06f000 .data 0x417fcc400000 .bss 0x417fcc400420

2018-02-16T11:10:50.790Z cpu0:32792)vmkapi_v2_1_0_0_iscsi_shim 0x41800d076000 .data 0x417fcd600000 .bss 0x417fcd600970

2018-02-16T11:10:50.790Z cpu0:32792)vmkapi_v2_0_0_0_iscsi_shim 0x41800d077000 .data 0x417fcda00000 .bss 0x417fcda00970

2018-02-16T11:10:50.790Z cpu0:32792)healthchk            0x41800d078000 .data 0x417fcde00000 .bss 0x417fcde11d00

2018-02-16T11:10:50.790Z cpu0:32792)teamcheck            0x41800d08d000 .data 0x417fce200000 .bss 0x417fce212140

2018-02-16T11:10:50.790Z cpu0:32792)vlanmtucheck         0x41800d0a0000 .data 0x417fce600000 .bss 0x417fce611f00

2018-02-16T11:10:50.790Z cpu0:32792)heartbeat            0x41800d0b5000 .data 0x417fcea00000 .bss 0x417fcea11e00

2018-02-16T11:10:50.790Z cpu0:32792)shaper               0x41800d0c5000 .data 0x417fcee00000 .bss 0x417fcee13d80

2018-02-16T11:10:50.790Z cpu0:32792)lldp                 0x41800d0d8000 .data 0x417fcf200000 .bss 0x417fcf200040

2018-02-16T11:10:50.790Z cpu0:32792)cdp                  0x41800d0dd000 .data 0x417fcf600000 .bss 0x417fcf613300

2018-02-16T11:10:50.790Z cpu0:32792)ipfix                0x41800d0f9000 .data 0x417fcfa00000 .bss 0x417fcfa12480

2018-02-16T11:10:50.790Z cpu0:32792)tcpip4               0x41800d10c000 .data 0x417fcfe00000 .bss 0x417fcfe18180

2018-02-16T11:10:50.790Z cpu0:32792)dvsdev               0x41800d212000 .data 0x417fd0200000 .bss 0x417fd0200030

2018-02-16T11:10:50.790Z cpu0:32792)vmci                 0x41800d215000 .data 0x417fd0600000 .bss 0x417fd06057c0

2018-02-16T11:10:50.790Z cpu0:32792)dvfilter             0x41800d238000 .data 0x417fd0a00000 .bss 0x417fd0a00b00

2018-02-16T11:10:50.790Z cpu0:32792)lacp                 0x41800d25a000 .data 0x417fd0e00000 .bss 0x417fd0e00160

2018-02-16T11:10:50.790Z cpu0:32792)esxfw                0x41800d264000 .data 0x417fd1200000 .bss 0x417fd1212c00

2018-02-16T11:10:50.790Z cpu0:32792)svmmirror            0x41800d279000 .data 0x417fd1600000 .bss 0x417fd16000c0

2018-02-16T11:10:50.790Z cpu0:32792)cbt                  0x41800d285000 .data 0x417fd1a00000 .bss 0x417fd1a00080

2018-02-16T11:10:50.790Z cpu0:32792)migrate              0x41800d289000 .data 0x417fd1e00000 .bss 0x417fd1e04d40

2018-02-16T11:10:50.790Z cpu0:32792)hbr_filter           0x41800d2e8000 .data 0x417fd2200000 .bss 0x417fd2200300

2018-02-16T11:10:50.790Z cpu0:32792)vmkstatelogger       0x41800d313000 .data 0x417fd2600000 .bss 0x417fd2603a00

2018-02-16T11:10:50.790Z cpu0:32792)vmkapi_v2_1_0_0_dvfilter_shim 0x41800d337000 .data 0x417fd2a00000 .bss 0x417fd2a009b0

2018-02-16T11:10:50.790Z cpu0:32792)vmkapi_v2_0_0_0_dvfilter_shim 0x41800d338000 .data 0x417fd2e00000 .bss 0x417fd2e00930

2018-02-16T11:10:50.790Z cpu0:32792)dvfilter-generic-fastpath 0x41800d339000 .data 0x417fd3200000 .bss 0x417fd3212380

2018-02-16T11:10:50.790Z cpu0:32792)vfat                 0x41800d353000 .data 0x417fd3600000 .bss 0x417fd3602600

2018-02-16T11:10:50.790Z cpu0:32792)ipmi_msghandler      0x41800d35d000 .data 0x417fd3a00000 .bss 0x417fd3a00600

2018-02-16T11:10:50.790Z cpu0:32792)ipmi_si_drv          0x41800d366000 .data 0x417fd3e00000 .bss 0x417fd3e00680

2018-02-16T11:10:50.790Z cpu0:32792)ipmi_devintf         0x41800d371000 .data 0x417fd4200000 .bss 0x417fd4200180

2018-02-16T11:10:50.790Z cpu0:32792)sunrpc               0x41800d374000 .data 0x417fd4600000 .bss 0x417fd4602b80

2018-02-16T11:10:50.790Z cpu0:32792)vmkibft              0x41800d383000 .data 0x417fd4a00000 .bss 0x417fd4a037c0

2018-02-16T11:10:50.790Z cpu0:32792)lvmdriver            0x41800d386000 .data 0x417fd4e00000 .bss 0x417fd4e03380

2018-02-16T11:10:50.790Z cpu0:32792)deltadisk            0x41800d39a000 .data 0x417fd5200000 .bss 0x417fd5205c00

2018-02-16T11:10:50.790Z cpu0:32792)tracing              0x41800d3c5000 .data 0x417fd5600000 .bss 0x417fd5605980

2018-02-16T11:10:50.790Z cpu0:32792)rdt                  0x41800d3cc000 .data 0x417fd5a00000 .bss 0x417fd5a04c40

2018-02-16T11:10:50.790Z cpu0:32792)vsanutil             0x41800d3ed000 .data 0x417fd5e00000 .bss 0x417fd5e06800

2018-02-16T11:10:50.790Z cpu0:32792)lsomcommon           0x41800d40d000 .data 0x417fd6200000 .bss 0x417fd6201480

2018-02-16T11:10:50.790Z cpu0:32792)plog                 0x41800d43e000 .data 0x417fd6600000 .bss 0x417fd6604c40

2018-02-16T11:10:50.790Z cpu0:32792)vmfs3                0x41800d47c000 .data 0x417fd6a00000 .bss 0x417fd6a03840

2018-02-16T11:10:50.790Z cpu0:32792)vflash               0x41800d4e3000 .data 0x417fd6e00000 .bss 0x417fd6e03540

2018-02-16T11:10:50.790Z cpu0:32792)vfc                  0x41800d4ee000 .data 0x417fd7200000 .bss 0x417fd7202ac0

2018-02-16T11:10:50.790Z cpu0:32792)dvfg-igmp            0x41800d50d000 .data 0x417fd7600000 .bss 0x417fd7600208

2018-02-16T11:10:50.790Z cpu0:32792)cmmds_net            0x41800d513000 .data 0x417fd7a00000 .bss 0x417fd7a02f40

2018-02-16T11:10:50.790Z cpu0:32792)cmmds                0x41800d520000 .data 0x417fd7e00000 .bss 0x417fd7e05140

2018-02-16T11:10:50.790Z cpu0:32792)cmmds_resolver       0x41800d553000 .data 0x417fd8200000 .bss 0x417fd8200140

2018-02-16T11:10:50.790Z cpu0:32792)vsan                 0x41800d55f000 .data 0x417fd8600000 .bss 0x417fd8619200

2018-02-16T11:10:50.790Z cpu0:32792)vmklink_mpi          0x41800d650000 .data 0x417fd8a00000 .bss 0x417fd8a02400

2018-02-16T11:10:50.790Z cpu0:32792)swapobj              0x41800d655000 .data 0x417fd8e00000 .bss 0x417fd8e03010

2018-02-16T11:10:50.790Z cpu0:32792)nfsclient            0x41800d65d000 .data 0x417fd9200000 .bss 0x417fd9203940

Coredump to disk.

2018-02-16T11:10:50.841Z cpu0:32792)Slot 1 of 1.

2018-02-16T11:10:50.841Z cpu0:32792)Dump: 2212: Using dump slot size 2684354560.

Tags (1)
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6 Replies
daphnissov
Immortal
Immortal
‎02-16-2018 04:52 AM

What version of ESXi running on what hardware? Please be specific.

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gustavoponce
Contributor
Contributor
‎02-16-2018 04:56 AM

Sorry,

VMware ESXi 5.5.0 [Releasebuild-11331820 x86_64]

When we power up  the server, after few minutes, the server crashes displaying the Purple Screen.

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daphnissov
Immortal
Immortal
‎02-16-2018 04:56 AM

What server hardware is this?

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gustavoponce
Contributor
Contributor
‎02-16-2018 05:00 AM

Dell PowerEdge R720

8 CPUS, 2,599GHz

Intel Xeon CPU E5-250 v2

64GB

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SureshKumarMuth
Commander
Commander
‎02-16-2018 05:06 AM

This issue is resolved in ESXi 5.5 P03,

https://kb.vmware.com/s/article/2079094

Regards,
Suresh
https://vconnectit.wordpress.com/
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daphnissov
Immortal
Immortal
‎02-16-2018 05:08 AM

Your build of ESXi is horrendously outdated. It appears you're running 5.5 GA released back in September of 2013. You need to update your build to the latest revision of 5.5 to start with and see what that does.

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