No I'm a consultant where everyone from their IT networking group is gone. My account is not associated with any of their serial numbers.
And I think this is a stupid way to do business. I've seen Cisco do the same thing in the past, and not consistently. I'm an IT professional with certifications in VMware why I need to be associated with serial numbers to download and update to fix a client issue is assanine! It's stupid! Does Microsoft, who everyone loves to bash, require me to be associated with their software to download service packs?
If possible I'd like a way to download this simple fix to their product without having to jump through hoops hunting down serial numbers and faxing approvals from who... the accountant. Nobody here would be associated with their hardware/software. This stupid way of doing business in IT has frustrated for many years! And not every IT company does business this way.
