Dale359
Contributor
Contributor

Using UEM to Capture Acrobat DC Pro login

Has anyone managed to use UEM to Caputre Acrobat DC Pro Login details?

User is getting prompted to login every time..

Tags (2)
15 Replies
Wimp777
Enthusiast
Enthusiast

I had to resort to putting Acrobat in the base image. According to Acrobats documentation, the licensing is kept in %appdata%\Adobe. So as long as that is tracked and having acrobat in the base. My users have persisted their activation. It also needs to be the correct type of license.

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cookie_monster
Contributor
Contributor

We also installed Adobe DC Pro into the image. Had the same issue where users were prompted to login to Adobe every time they opened DC. I use UEM to capture everything in %appdata%\Adobe (which is probably overkill). I also had to change a couple of registry settings.

[HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Identity\UserSpecificIdentity]
"Enabled"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Licensing\UserSpecificLicensing]
"Enabled"="1"

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Sravan_k
Expert
Expert

I got it working by following

I installed application in my app stack

I did those two HKLM changes in appstack

when I assign the app stack to user they have to log-in only one's and it will persist

I am using UEM config file to persist other settings, please let me know if you need that file

Thank you,

vKmr.

VMvvol
Enthusiast
Enthusiast

Wow, can you please help me with those settings, I am also facing hard time to persist this application

Thank you,

Volga.

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SchwarzC
Enthusiast
Enthusiast

Can you post yours? Thanks!

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VentziP
Enthusiast
Enthusiast

Could you please share your UEM INI/configuration file?

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Wimp777
Enthusiast
Enthusiast

Adding the reg keys listed in the previous responses.

[HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Identity\UserSpecificIdentity]
"Enabled"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Licensing\UserSpecificLicensing]
"Enabled"="1"

My UEM config for Acrobat Pro DC for my users is below. Just as a catch-all I take the root of the Adobe tree. According to Adobes documentation, the licensing is saved in the users roaming appdata. I already use folder redirection for roaming appdata. Which is why I exclude it from my UEM config.

[IncludeRegistryTrees]

HKCU\Software\Adobe

HKLM\Software\Adobe

[IncludeFolderTrees]

#<AppData>\Adobe

<LocalAppData>\Adobe

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VentziP
Enthusiast
Enthusiast

After installing Acrobat DC Pro I don't see this regstry neither under HKCU or HKLM.

Do I have to create them? Thanks

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VentziP
Enthusiast
Enthusiast

Actually, I figured out how to have these registry settings pushed to the VM.

I created  UEM Registry settings to push them to VM with the condition if Acrobat DC is installed.

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LukaszDziwisz
Hot Shot
Hot Shot

@Vmkr,

Could you please share that file?

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LukaszDziwisz
Hot Shot
Hot Shot

Are you using DirectFlex with that config?

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Wimp777
Enthusiast
Enthusiast

No, I am not running any direct flex with Adobe. You could probably trim down what is being captured, but I just take everything as a catch-all. With all-flash storage, I am not worried about any iops bottlenecks. The link is to Adobes documentation that has the requirements for the different types of licenses. I have named user licenses in my environment. Attached is my config for adobe. The default application template from VMware should also work if you have the correct licenses.

Common Deployment Options — Enterprise Administration Guide

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Sravan_k
Expert
Expert

please find the below screen

pastedImage_0.png

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LukaszDziwisz
Hot Shot
Hot Shot

Thank you, I followed the Adobe guide and added locations to my config file and it works like a charm. Thank you very much for your help. Indeed, directflex won't work and it needs to be processed during logon/logoff for proper import/export of appdata folders

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Posevolution
Contributor
Contributor

How did you did the HKLM in the appstack?

Also, how can I do this for acrobat 2020? is it the same process for DC?

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