Has anyone one else experienced slow vdi/application performance with UEM 9.5 & App volumes 2.14.2 installed while running on Windows 10-1803?

[RCart832]

We have even tried installing the applications (Auto Cad/Revit 2018) into a clean image. With the UEM service set to ON, the performance is slow, when we disable the uem service, the performance is vastly improved. We even tried it with UEM 9.6, and got the same results we did in 9.5 . We did not experience this much of a performance drop in Windows 10-1607 w/ UEM 9.4 and app volumes 2.13.

[DEMdev]

Hi RCart832,

I'm not aware of any specific issues, so I'd definitely like to hear more about this.

Do you have any DirectFlex settings, application blocking settings, or privilege elevation settings configured? If so, could you try if the performance issue also occurs without any such settings?

What antivirus software are you using?

Are you using any other "security-related" software? If so, could you try without?

Thanks!

[sjesse]

Also do you have folder redirection enabled?

[RCart832]

Hello, we don't any direct flex settings or application blocking configured for these applications, and there is not an antivirus running on the OS.

[DEMdev]

Hi RCart832,

Thank you for the additional information. Can you run tasklist /m flexhook64.dll in a command prompt, and post the output here? (I'm assuming you're on x64; otherwise please change the 64 to 32.)

[RCart832 · Accepted solution]

Spoke with a Vmware engineer, basically we have two issues:

1.UEM and Appvolume agent were installed in the incorrect order on our master image.

https://kb.vmware.com/s/article/2118048

2. Our vdi's are persistent, AppVolumes is not designed to work with Persistent desktops

https://kb.vmware.com/s/article/2151829