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Pannikin
Contributor
Contributor

VDP Management service start failed and can't get into VDP panel

Hi everyone

Now my VDP 5.5 can not start management service. I try starting many time and also try rolling back but it's still not come back to running stage.

Screenshot below show me everytime I try to start. When I press yes, management service be restored and then failed at last.

Do you have any idea ? This problem cause me to fail to open VDP on Vsphere web client. I have more than 40 VMs backup stuck on the VDP.

Help me please Smiley Sad

Thanks in advance

Pannikin

untitled.JPG

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4 Replies
EMILY32
Contributor
Contributor

Hi

Welcome to the communities.

please check with command line .

emwebapp.sh --stop

emwebapp.sh --start.

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Pannikin
Contributor
Contributor

Thanks Emily Smiley Happy

I've just deployed new appliance on existing disk. I can get back the backup data but I lost all schedules.

But that's enough for me.

Pannikin

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loke501
Contributor
Contributor

Hi Pannikin,

can you tell me how you deployed the new appliance on the existing disks?

thanks

regards

dierk

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Pannikin
Contributor
Contributor

Hi loke501,

I follow instruction of Admin guide --> http://pubs.vmware.com/vsphere-55/topic/com.vmware.ICbase/PDF/vmware-data-protection-administration-...   Page 31

Pannikin

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