SajeshR Tracker

Re: I can't start any virtual machine after updating to 17.5.0

SajeshR — Mon, 23 Oct 2023 10:36:29 GMT

As per your ask, this is a warning. you can ignore that warning as per KB updated in last reply and proceed for power On the VM.

If you still facing issues with Power ON the VM, please record a video and attach it. So that we can investigate further.

Thanks,

Re: Post 17.0.2 to 17.5 upgrade results in no networking (NAT) for VMs

SajeshR — Mon, 23 Oct 2023 10:29:04 GMT

Hi @jfrostjr

Please provide below details as the issue did not repro from our end.

1. Are you facing issue only in NAT mode? Bridge mode is working fine? If so please try out a clean installation of WS 17.5
2. If the issue exists in NAT mode only, are they able to get IP in VMs? ping works between host and VM ?
3. Please provide VM support bundle. (Select VM >> Help >> Collect Support data ..)
4. Please provide the ISO used for Win10-Enterprise 22h2 version
- I have downloaded from official website(https://www.microsoft.com/en-in/software-download/windows10) and no repro from our end. I used Windows 10 Pro edition
- Host - Win11 22h2, GuestVM - Win10 22h2

Clean Install Workstation Pro/Player:
-----------------------------------------------
1) Uninstall WS Pro/Player.
2) Go to this location - C:\ProgramData\VMware and delete the folders for VMware Workstation and VMware Player.
3) Go to this location - C:\Users\dtomar\AppData\Roaming\VMware and delete all the files inside
4) Go to this location - C:\Program Files (x86)\VMware and delete the folders for VMware Workstation and VMware Player.
5) Install WS Pro/Player

Thanks,

Re: VMWare Fusion Tech Preview doesn't recognise Windows 11 ARM ISO file

SajeshR — Thu, 20 Jul 2023 11:38:34 GMT

@ccarpio1 Could you please share the exact downloadable link for Windows 11 Arm ISO or else, share the ISO directly to us ? So that we can take look and validate.

1. ISO is not able to recognize through Fusion Tech Preview. - We can take a look after sharing the ISO.

2. Are you able to install the Guest OS or not though it's not recognizing ??

Thanks,

Re: VMware Pro 17 - not all VMs showing in AutoStart

SajeshR — Thu, 25 May 2023 05:04:33 GMT

Windows 11 VM as a default -- Encrypted and TPM added.
So, to reflect in Autostart for any VM - The VM should be unencrypted

Steps - Go to VM -->Settings --> Options --> Access Control --> Remove Encryption (If this button is disabled still, a message appears, if any snapshot exists, remove it)

Re: VMware Workstation 17.0.2-21581411 Setup Wizard ended prematurely because of an error

SajeshR — Thu, 18 May 2023 15:08:09 GMT

Could you please help to answer below queries?

Share system configuration details
1. RAM, Processor details, system model. (Device Specs)
Are you installing WS17.0.2 the first time on the Host or, trying to upgrade from older version? If upgrade, please share the older version.
Try the below steps for Re-Install of WS followed by Uninstall.
1. C:\ProgramData\VMware and delete the folders for VMware Workstation and VMware Player
2. C:\Users\dtomar\AppData\Roaming\VMware and delete all the files inside
3. C:\Program Files (x86)\VMware and delete the folders for VMware Workstation and VMware Player

Thanks,

Re: VMware Pro 17 - not all VMs showing in AutoStart

SajeshR — Thu, 18 May 2023 14:38:29 GMT

Autostart feature does not support Encrypted VM.

Probably, Your Windows 11 VM is encrypted. That's why not showing in Autostart.

Thanks,
Sajesh

Re: Cannot hot plug USB devices when VM is running (Workstation Pro 16, Workstation 16.2.x host)

SajeshR — Thu, 18 May 2023 14:27:01 GMT

Check if the VMware USB Arbitration service is running or not in services.msc
If not try the below steps to resolve it.

1. Uninstall Workstation Pro from your system. and delete files/folders from the below location.
C:\ProgramData\VMware and delete the folders for VMware Workstation and VMware Player.
C:\Users\dtomar\AppData\Roaming\VMware and delete all the files inside
C:\Program Files (x86)\VMware and delete the folders for VMware Workstation and VMware Player

2. Please stop related services if any by "sc stop serviceName" in cmd with administrative with privilege
sc stop VMUSBArbService
sc stop hcmon
sc stop vmusb
3. Remove drivers:
del C:\Windows\System32\drivers\hcmon.sys
del C:\Windows\System32\drivers\vmusb.sys
remove hcmon, vmusb from here C:\Windows\System32\DRVSTORE
4. Open Registry editor and follow below steps:
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc." /f
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\VMware, Inc." /f
5.
a.Stop 'VMware USB Arbitration service' from services.msc if running.
b.Delete below registry entries for
i."VMUSBArbService from "Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VMUSBArbService"
ii."Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\vmusb"
c.Delete the same entries from CurrentControlSet001 if any.
6. Delete usb folders from "C:\Program Files (x86)\Common Files\VMware\USB"
7. Delete hcmon and vmusb from C:\Program Files\Common Files\VMware\Drivers\hcmon & C:\Program Files\Common
Files\VMware\Drivers\vmusb
8. Reboot your system and install WS

Thanks,

Re: VMWare Workstation Pro cannot map vmdk to local file system

SajeshR — Thu, 18 May 2023 14:17:00 GMT

This feature is deprecated from WS 17.0 Release.

Thanks,
Sajesh