concern with certification VCP-DCV 2023, merge accounts?

Oscarsa — Thu, 16 Mar 2023 20:58:00 GMT

Hi all,

I'm very concerned, this is what happened.

Last year I took the "install, configure and Manage V7" for the VCP-DCV 2023 certification but it was registered under my company's email/profile.

Then last Tuesday I took the exam and passed successfully but It was registered under my personal email/account.

Basically the course and the exam are under different accounts so I have "not met the requirements" therefore I have not received my certificate and badge.

I opened a case with eduoperations@vmware.com explaining the situation but no answer so far.

How can I merge my 2 accounts so I meet the requirements to get the cert or what can I do???

I need a solution please as I have to present the cert to my managers asap.

Oscarsa Tracker

concern with certification VCP-DCV 2023, merge accounts?