External customers connecting to our horizon frequently disconnects.

carymiller — Wed, 12 Jan 2022 17:07:27 GMT

Have a situation. External customers that are connecting to our Horizon workspace (using credentials provided by our company) frequently get disconnected.

These companies are using horizon or Azure as well for their own companies, and their user id's are not federated to our company.

If the user logs into our Horizon environment using a non domain joined machine, it works fine without disconnects.

Need a solution so that external customers do not get disconnected frequently.

Multiple sso issue disconnect sessions.

carymiller — Wed, 15 Dec 2021 21:06:27 GMT

Have a situation where users in a company that use SSO on their side are trying to use SSO to connect to my company. Sometimes it completely fails to connect or allows connection and then later on disconnects the user. When a user uses a personal machine at home, they do not have this issue.

Does anyone have any experience with issues like this?

"error
Your sessiosn has expired. Please reconnect the server."

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External customers connecting to our horizon frequently disconnects.

Multiple sso issue disconnect sessions.