Mangui Tracker

Re: Printer not working on VMware Horizon VPC since Sonoma 14.0 Update

Mangui — Thu, 02 Nov 2023 03:29:11 GMT

You can refer to that ticket for the information.

Re: Virtual Printers Not Working in macOS 14 Sonoma Host (VMware Horizon Client, VMware Fusion)

Mangui — Tue, 31 Oct 2023 02:30:00 GMT

We have working on another workaround in the 2312 Horizon product, that requires user to deploy the third-party postscript to pdf convertor (for example, converter from Ghostscript) in MacOS 14 that be a replacement for the tool dropped by Apple.

Re: Virtual Printers Not Working in macOS 14 Sonoma Host (VMware Horizon Client, VMware Fusion)

Mangui — Thu, 26 Oct 2023 02:41:35 GMT

MacOS Sonama has dropped the support to convert postscript to pdf (https://developer.apple.com/documentation/macos-release-notes/macos-14-release-notes#Printing)

"macOS has removed the functionality for converting PostScript and EPS files to PDF format. As a result, CoreGraphics’ CGPSConverter returns an error when invoked, ImageIO no longer converts EPS files, NSEPSImageRep does not display EPS files, and PMPrinterPrintWithFile does not accept a PostScript file for non-PostScript print queues. (110019863)"

This will affect printing if the printer in your MacOS doesn't support postscript queue. Workarounds can see this kb: https://kb.vmware.com/s/article/94729

Re: Horizon Client - Linux - Real-Time Audio-Video feature

Mangui — Thu, 20 Jul 2023 03:51:05 GMT

What Horizon Linux client version be used? And what "Real-Time Audio-Video feature does not appear" means? Can you show us screenshots about the cases it works/no-works?

Re: VMware Horizon View unrecoverable error: (host-*****)

Mangui — Tue, 16 Aug 2022 07:02:39 GMT

You can run command "C:\Program Files (x86)\VMware\VMware Horizon View Client\DCT\support.bat" to collect all the client logs and if its size is OK to upload here, then you can upload it, otherwise, may need other tool to share the logs for further investigation

Re: VMware Horizon View unrecoverable error: (host-*****)

Mangui — Thu, 11 Aug 2022 09:16:34 GMT

It seems that it may crash when you open the redirected microphone/webcam in agent side while attend the google meet conference,. Please collect the whole client logs by DCT log collector and the vmware-remotemks dump file

Re: Guest disconnects immediately when I try to access my microphone

Mangui — Fri, 05 Aug 2022 02:18:01 GMT

It most looks like crash happen in your Linux system, maybe check if there is any crash dump in your Linux host

And by your description, if there is no microphone in your Linux host, then everything is OK even though you open "Sound"->"Recording", but no device can be used, and if there is microphone in your Linux host, then session exit when open "Sound"->"Recording"?

Re: Audio Input / Mic Stopped Working After Upgrading from 7.10 to 7.13

Mangui — Thu, 10 Feb 2022 03:01:12 GMT

What Horizon client be used? Windows Horizon Client, Web Client, etc?

Re: RTAV working with 7.13 but not with Horizon 8 2103/2106 on Direct Connect?

Mangui — Fri, 23 Jul 2021 08:47:47 GMT

Looks like that eLux doesn't install the folder /usr/lib/vmware/view/software, this is a folder packaged in Horizon Linux Client installer package, not sure why eLux doesn't integrated this folder

For /etc/vmware/config with rtav.codec="VmwTheoraSpeex", I think this will make RTAV works

Please double check the spelling and check if eLux forbid user to do any change to file system or not. After you adding this config, should relaunch the Horizon client and reconnect the view session to make it take effect. And after you reconnect the view session, double check if the setting still exists in /etc/vmware/config or not.

If it still failed, you can upload the log file /tmp/vmware-xxxx/vmware-RTAV-xxx.log with the latest one that after you adding this setting and launch view session to use RTAV.

Re: RTAV working with 7.13 but not with Horizon 8 2103/2106 on Direct Connect?

Mangui — Fri, 23 Jul 2021 02:54:14 GMT

Some questions and suggestions:

1. When you use Blast protocol by eLux Linux client, did you enable H.264 or HEVC? If no, please try enable H.264 and HEVC to see if RTAV works or not.

2. Please check the libraries under "/usr/lib/vmware/view/software", "/usr/lib/vmware/view/vaapi", "/usr/lib/vmware/view/vaapi2" and "/usr/lib/vmware/view/vdpau", show the libraries under these four folders and run "ldd" command for all these libraries to check their dependency libraries available or not

3. To make RTAV works in this eLux Linux client, you can try add below string in /etc/vmware/config(if file not exists, create one)

rtav.codec="VmwTheoraSpeex"

Re: VMware horizon integrated printing | attempt to add postscript printer "VMPrinter1 (vdi)&qu

Mangui — Thu, 25 Mar 2021 02:07:54 GMT

"PSPrinter::CreatePPDFile - invalid ppd data received"

The reason is this printer in client side using an invalid ppd driver that VMware Integrating Printer can use.

Check the printer driver ppd file from client side: /usr/share/ppd/cupsfilters/xxxxx.ppd

Re: Cannot make smart card work with Horizon View client 3.4 for Linux

Mangui — Wed, 02 Sep 2015 02:01:16 GMT

Sorry, it should be view.defaultLogLevel = "0", no view.defauleLogLevel = "0"

Re: Cannot make smart card work with Horizon View client 3.4 for Linux

Mangui — Wed, 02 Sep 2015 01:47:42 GMT

Hi, Argenet.

From your describe and log information, you had install libgtop11donet.so, so seems that now Gemalto card should work well with PKCS#11 interface that view client need. From below information:

2015-08-27 10:18:00.314-07:00: vmware-view 20375| Empty loginCerts list, FAILURE

2015-08-27 10:18:00.314-07:00: vmware-view 20375| Unable to retrieve smart card certificates

It is said that view client try to get the smart card certificates from your card, but get NULL. Because view client will only try to get the certificates list that match with the issuers received from broker, so first you need to make sure that there is certificate in your smart card that match with your broker setttings. If no, you should entitle such user in your broker settings.

And I suggest you to add:

view.defauleLogLevel = "0"

in the file ~/.vmware/view-preference that can increase the log level that we can get more log information.

Re: Horizon View 6 - dual monitor - mouse can only access first half of first monitor, not second

Mangui — Tue, 10 Mar 2015 06:46:25 GMT

Hi, Helen.

Now I am investigate this issue but can't find any log files, can you upload the log files or can you tell me where can I get the log files?

Thanks!