FelixYan Tracker

Re: Drag and Drop breaking on reconnect

FelixYan — Thu, 20 Oct 2022 03:43:11 GMT

Hi KenArcher,

- The DEM log shows that DnD only enabled the direction from Client to Agent, so please make sure your testing is just based on this direction. Also It shows the CDR is disabled, that means you can't do DnD for file and folder which replies on CDR feature. You can try to do DnD on string, picture.

- Are you using Horizon Windows Client? What's the client and agent version for the problem?

- From the description, "On the initial connection", DND can work fine. Have you tried to restart your remote desktop and what's the behavior then?

Thanks!

Re: Horizon drive sharing

FelixYan — Fri, 22 Jul 2022 00:31:56 GMT

Hi Emil,

From the description, CDR doesn't work for first remote desktop connection and it can work well on the reconnection. And you are using 8.4 Windows Client + 8.4 Windows Agent + Blast protocol.

What's the Windows OS version on Agent?
Have you tried this with 8.5/8.6 Client/Agent?
What's the behavior when switching to PCoIP protocol?

Suggest to use SR to track this issue as debugging log is needed to get the root cause.

Re: Is there a way to modify the way Vmware Horizon Client handles Alt+Tab

FelixYan — Thu, 14 Jul 2022 05:49:13 GMT

Under the full screen mode, “Ctrl + Alt”, then use "Alt + Tab" to switch app in local.

Re: Upgrading Horizon Client to 8.5.0 for Windows

FelixYan — Thu, 07 Jul 2022 03:21:32 GMT

5.x Windows/Mac Client → 8.x: Can't be supported by Horizon Client Auto Upgrade function, but user can do it manually

Re: Using an M1 Mac to view a remote Linux PC: What VMware producs use?

FelixYan — Thu, 07 Jul 2022 03:15:50 GMT

Hi Jpsmith8488,

VMware Horizon can help user to access the remote desktop. From description above, looks like you are finding a solution to use Mac Client to access the Physical Linux OS. Horizon can support physical Windows machine as the remote desktop now, but not on physical Linux OS. You can get more information from below link:

Using Horizon to Access Physical Windows Machines
- https://techzone.vmware.com/resource/using-horizon-access-physical-windows-machines#architecture-and-design

Re: Use predefined smart card Security module

FelixYan — Thu, 30 Jun 2022 03:18:24 GMT

Use predefined smart card is the option from HP thin client but not Horizon Client. Horizon Linux Client 2203 did the architecture changes. I think you can reach HP side to aware the issue and see whether they have done the integration testing with Horizon 2203.

Use predefined smart card: The connection is expected to be used with a smart card for authentication.

Re: Outlook notifications not working in VDI

FelixYan — Thu, 30 Jun 2022 02:24:26 GMT

Hi Rwulffenstein,

This is Outlook related question and it is not clear whether it is impacted by Horizon VDI. Suggest you talk with your IT administrator first and reach MS for the question if necessary.

Re: Chrome Extension Fails to work on Physical Desktop ONLY when connect over PCOIP!

FelixYan — Thu, 23 Jun 2022 08:12:10 GMT

Can you explain more on “When I install this extension on my desktop and remote in via the Horizon client, it works as desired. (I have god rights).”:

- If the "Selenium IDE" extension is installed on both Client and Agent sides, then everything works fine

- Otherwise, Connect to remote desktop via PCoIP, click on "Selenium IDE" extension, no respone

Whether my understanding is correct?

Re: Horizon View Client configure remotely

FelixYan — Mon, 20 Jun 2022 06:54:34 GMT

As I know, there should be no interface to allow user to remove the broker item via script/registry for now.

Re: Horizon View Client configure remotely

FelixYan — Fri, 17 Jun 2022 10:31:37 GMT

Click the three colons and select delete.

Re: VMware Horizon Client - check usage logs (Access and timeout events)

FelixYan — Fri, 29 Apr 2022 05:32:10 GMT

1) It's not easy to understand the log. You can check the Client UI log first: vmware-horizon-viewclient-YYYY-MM-DD-XXXXXX.txt. Get more information here: https://docs.vmware.com/en/VMware-Horizon/2203/horizon-console-administration/GUID-3127B73A-B6DB-44F3-856B-5FDB8E5C21FD.html

2) See the doc from Microsoft: https://docs.microsoft.com/en-US/troubleshoot/windows-client/performance/read-small-memory-dump-file

3) Set the GPO via vdm_common.admx

- Maximum number of debug logs: Specifies the maximum number of debug log files to retain on the system.

- Number of days to keep production logs: Specifies the number of days for which log files are retained on the system.

Re: VMware Horizon ios App w/ Bluetooth CAC Reader to access Remote Desktop

FelixYan — Mon, 25 Apr 2022 04:03:07 GMT

Hi Luke, Horizon iOS/Android Client is moving to Derived Credentials solution(Virtual smart card). Administrator can use Purebred/WS1 PIV-D to manage and deliver user's cert/key to mobile device, then Horizon iOS/Android Client can create Virtual smart card instead.

aRe: VMware Horizon ios App w/ Bluetooth CAC Reader to access Remote Desktop

FelixYan — Mon, 25 Apr 2022 03:58:54 GMT

You're using Horizon Mobile Client 2111 which doesn't support Physical smart card. Horizon iOS/Android 5.4 client is the last version we support baiMobile(Physical smart card). Once user upgrades the client to 5.5, they will loss the feature.

Re: Horizon drive sharing not working

FelixYan — Thu, 14 Apr 2022 09:41:01 GMT

Please give more description/screenshots to help better under the problem.

- It's not clear about "When I click the Settings > Drive Sharing link and I choose folder client I want to share but nothings appear in the This PC folder.", do you mean you can't see the shared folder on the remote desktop side?

- About "when I plug a USB key it appears but stay in grey.", is it a USB storage device? You see the USB device in grey status from USB dropdown menu of remote desktop bar?

Re: VMware Horizon Client unrecoverable error: (host-#####)

FelixYan — Thu, 14 Apr 2022 09:33:22 GMT

Hi Syscomputer,

Please help to check:

From Client UI settings dialog, whether you have enabled "Allow H.264 Decoding" in "Configure VMware Blast"?
Whether the crash issue only happens on Blast Connection? How about PCoIP Connection?

Call stack:

2022-04-13T18:24:00.824Z In(05) host-12768 backtrace[00] frame 0x36708fe8d8 IP 0x7ff9f7bc99f3 params 0x36708fe9d1 0x14a2a1bddd0 0x10100000002 0xaa03fffffffe [C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_4d2d59514f6d1c37\igd11dxva64.dll base 0x00007ff9f7aa0000 0x0001:0x00000000001289f3] MOS_GetMemNinjaCounterGfx
2022-04-13T18:24:00.824Z In(05) host-12768 backtrace[01] frame 0x36708fea60 IP 0x7ff9f7b517a5 params 0x2 0x7ffa5333b3c7 0x14a150f0000 0x1 [C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_4d2d59514f6d1c37\igd11dxva64.dll base 0x00007ff9f7aa0000 0x0001:0x00000000000b07a5] MOS_GetMemNinjaCounterGfx
2022-04-13T18:24:00.824Z In(05) host-12768 backtrace[02] frame 0x36708feac0 IP 0x7ff9f7af0525 params 0 0x14a17154be0 0x14a2a1bddd0 0 [C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_4d2d59514f6d1c37\igd11dxva64.dll base 0x00007ff9f7aa0000 0x0001:0x000000000004f525] MosUtilities::MosGetMemNinjaCounterGfx
2022-04-13T18:24:00.824Z In(05) host-12768 backtrace[03] frame 0x36708feb10 IP 0x7ff9f7ae12d1 params 0x14a17154bf0 0xfffffffe 0x14a2a1b0ba0 0x14a2a1b0ba0 [C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_4d2d59514f6d1c37\igd11dxva64.dll base 0x00007ff9f7aa0000 0x0001:0x00000000000402d1] OpenDxva11
2022-04-13T18:24:00.824Z In(05) host-12768 backtrace[04] frame 0x36708feb18 IP 0x7ffa41b45605 params 0xfffffffe 0x14a2a1b0ba0 0x14a2a1b0ba0 0x14a00000000 [C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_4d2d59514f6d1c37\igd10iumd64.dll base 0x00007ffa410d0000 0x0001:0x0000000000a74605] <C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_4d2d59514f6d1c37\igd10iumd64.dll>+0xa75605
2022-04-13T18:24:00.824Z In(05) host-12768 backtrace[05] frame 0x36708feb20 IP 0x14a17154bf0 params 0x14a2a1b0ba0 0x14a2a1b0ba0 0x14a00000000 0x7ffa00000002 [no module data] ???
2022-04-13T18:24:00.824Z In(05) host-12768 backtrace[06] frame 0x36708feb28 IP 0xfffffffe params 0x14a2a1b0ba0 0x14a00000000 0x7ffa00000002 0xfffffffe [no module data] ???
2022-04-13T18:24:00.824Z In(05) host-12768 backtrace[07] frame 0x36708feb30 IP 0x14a2a1b0ba0 params 0x14a00000000 0x7ffa00000002 0xfffffffe 0x14a171a7370 [no module data] ???
2022-04-13T18:24:00.824Z In(05) host-12768 backtrace[08] frame 0x36708feb38 IP 0x14a2a1b0ba0 params 0x7ffa00000002 0xfffffffe 0x14a171a7370 0x14a171a7370 [no module data] ???
2022-04-13T18:24:00.824Z In(05) host-12768 backtrace[09] frame 0x36708feb40 IP 0x14a00000000 params 0xfffffffe 0x14a171a7370 0x14a171a7370 0 [no module data] ???
2022-04-13T18:24:00.824Z In(05) host-12768 backtrace[10] frame 0x36708feb48 IP 0x7ffa00000002 params 0x14a171a7370 0x14a171a7370 0 0 [no module data] ???
2022-04-13T18:24:00.824Z In(05) host-12768 backtrace[11] frame 0x36708feb50 IP 0xfffffffe params 0x14a171a7370 0 0 0 [no module data] ???
2022-04-13T18:24:00.824Z In(05) host-12768 backtrace[12] frame 0x36708feb58 IP 0x14a171a7370 params 0 0 0 0 [no module data] ???
2022-04-13T18:24:00.824Z In(05) host-12768 backtrace[13] frame 0x36708feb60 IP 0x14a171a7370 params 0 0 0 0x7ffa41321470 [no module data] ???

Re: Sever 2016 / 2019 not showing full screen in both html5 and horizon client view

FelixYan — Thu, 14 Apr 2022 09:19:20 GMT

Have you installed VMtools on each VM? Try PCoIP/Blast/RDP connection to the same remote desktop, whether they have the same behavior?

Re: hp t310 all-in-one zero client smart card authentication

FelixYan — Thu, 24 Mar 2022 10:31:29 GMT

You need to get the user cert from administrator. See the user guide below:

- Configure Smart Card Authentication on Horizon Connection Server

https://docs.vmware.com/en/VMware-Horizon/2111/horizon-console-administration/GUID-FA1A85D8-07B1-4140-A34B-7F20618083CE.html

- Smart Card Authentication Requirements

https://docs.vmware.com/en/VMware-Horizon-Client-for-Windows/2111/horizon-client-windows-installation/GUID-2403CFBF-9DDA-4225-A646-C28296B33A53.html

Re: VMware Horizon ios App w/ Bluetooth CAC Reader to access Remote Desktop

FelixYan — Fri, 25 Feb 2022 04:08:22 GMT

Hi Rafly20,

What's your Horizon iOS Client version? From Horizon 8, Physical smart card is not supported on Horizon mobile client. Derived Credentials(Virtual smart card) feature supports mobile Client. So far, only Purebred Credential Provider is supported by Horizon Mobile Client Derived Credentials feature. Purebred can manage the mobile device, and push the P12 format cert/key to your device. Then Horizon Client uses the cert/key for smart card authentication. From the description, looks like your environment doesn't involve Purebred.

Re: Copy/paste problem: incomplete content

FelixYan — Thu, 20 Jan 2022 05:59:07 GMT

Hi Ofi2,

- What was the size of the copy file when the problem occurred?

- What's the network latency?

- Whether both Client and Agent are in 8.1?

Re: Apache has updated Log4j core to 2.17 after the 16th, we are vuln again

FelixYan — Fri, 14 Jan 2022 06:59:49 GMT

Yes, we have aware the new Log4j version. Team is planning the product upgrade according to the risk score based on vulnerability. Please stay tuned to Horizon's release page. Thanks!