childebrandt Tracker

Skype call ends and disconnects users Session

childebrandt — Wed, 16 Mar 2016 13:32:52 GMT

When a user is in a Skype call with screen sharing occasionally when the user disconnects from the call the VDI session will drop. VDM logs show the following. The Question is how to prevent this.

2016-03-16T08:01:19.950-05:00 ERROR (1BFC-1558) <5464> [ViewMMDevRedir] MediaPlayer::AddAudioFrame - FrameAdd Failed. QueueInfo: QueueLen = 10, ItemCount = 10, FreeSpace = 0, CurrReadIdx = 0, CurrWriteIdx = 0

2016-03-16T08:01:19.952-05:00 ERROR (1BFC-1558) <5464> [ViewMMDevRedir] VCamClient::ServiceThreadCB - Failed to add Audio Frame to player queue

2016-03-16T08:01:19.953-05:00 ERROR (1BFC-1558) <5464> [ViewMMDevRedir] VCamClient::ServiceThreadCB - Failure(s) occurring while adding Audio Frame(s) to player queue and some are lost

2016-03-16T08:01:19.954-05:00 ERROR (1BFC-1558) <5464> [ViewMMDevRedir] MediaPlayer::AddAudioFrame - FrameAdd Failed. QueueInfo: QueueLen = 10, ItemCount = 10, FreeSpace = 0, CurrReadIdx = 0, CurrWriteIdx = 0

2016-03-16T08:01:19.956-05:00 ERROR (1BFC-1558) <5464> [ViewMMDevRedir] MediaPlayer::AddAudioFrame - FrameAdd Failed. QueueInfo: QueueLen = 10, ItemCount = 10, FreeSpace = 0, CurrReadIdx = 0, CurrWriteIdx = 0

2016-03-16T08:14:59.155-05:00 INFO (1138-0340) <832> [TPAutoConnect] Program 'TPAutoConnect - ThinPrint AutoConnect component' started, version=10,2,913,2, pid=0x1138, buildtype=release, usethread=0, closeafterwrite=0, sessionId=1

2016-03-16T08:14:59.297-05:00 INFO (0520-0524) <Main Thread> [wsnm_desktop] Session DISCONNECTED: sessionId=1, user ****Userinfo****, client=(null), connectionId=95e2724c_1fde_4995_8b10_c67b7632583d, userDn=cn=s-1-5-21-1512784882-2072445763-336231458-284261,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int

Re: Folder Redirection on Non-Persistent Horizon View 6.2 Environment

childebrandt — Tue, 01 Dec 2015 19:43:21 GMT

I think the canned response would be GPO folder redirection just sucks. You might try Persona Management. Deployment Guide here!

I have found it works way better than GPO folder redirection. There are other options for Persona's like Profile Unity. Its not free like Persona Management but it has a ton more features.

Re: Anti-Virus Recommendation for VDI

childebrandt — Wed, 25 Nov 2015 19:32:15 GMT

We currently use TrendMicro Deep Security. I would have to say that its interface is amazing. But the function of it have been way sub-par in a VDI environment. I don't know what features AMR12 is using but the core Anti-Malware piece works fine. You will have to fix some things from time to time, and requires minimal maintenance. But when you start deploying Web Reputation, Firewall, and Intrusion Prevention things start going south quick. At this point it becomes a full time job to administer Deep Security. You will run into many odd issues with this and have a huge learning curve to make this function as a well oiled machine, but once you get it how you like an update will hit and you start this all over again. And say your prayers when a Deep Security patch comes through you have a 10% of things working smooth, and a 90% of WWIII happening in your VDI environment.

Our intentions right now are to switch to something different mid 2016. We have been looking at Bitdefender, and Kaspersky. Both have a light agent that will allow you to scan disk, and memory instead of memory alone as with agentless solutions. To me Kaspersky has a better product but has a some what archaic "Single Pane of Glass" but the functions work well. Bitdefender is a more clean look and functions well. I look forward to start doing some more testing with them booth to see what fits our needs the best.

Also I might say that TrendMicro is about 3 times the cost of Bitdefender or Kaspersky.

Horizon View 6.0.1 Persona Management double Appdata folders and lck files

childebrandt — Thu, 15 Oct 2015 14:01:49 GMT

Kind of a hard one to explain so here we go.

We have Persona Management setup on Non-Persistent linked clones. with a central repository on a CIFS share on a VNX (Dedupe is on). About once a month we get a user where they get a double temp AppData folder one with today's date and one the a past date(Last time it worked). See image below for visual reference. When this happens any changes a user makes their files is not saved. So any items saved to their desktop or documents it trashed when they log back in the next day. If you delete or rename the oldest temp Appdata folder the next time the user logs in all their changes save fine.

My question is how do I keep this from happening?

Also what is the proper term for the highlighted folders?

Re: View 5.0.1 to 6.0.1 Upgrade

childebrandt — Thu, 06 Nov 2014 15:27:35 GMT

I forgot about that. I stand corrected. I think you are going to have to upgrade view first then your vcenter.

VMware Product Interoperability Matrixes

Make sure you are on update 1,2, or 3 and then do the view update.

Re: View 5.0.1 to 6.0.1 Upgrade

childebrandt — Thu, 06 Nov 2014 15:07:00 GMT

Vcenter - ESX - View Composer - Replica - Security Server

Persona Management user profile is not syncing after months of working fine Horizon View 5.3

childebrandt — Fri, 10 Oct 2014 20:40:47 GMT

The user has been working fine for months but all of the sudden the user profile is not staying current it is stuck at a time and date. The user can add a file to their desktop and log off and then back on and it will be gone. The only solution for this so far is to rename the profile and let the user log back in and transfer the files to the new profile. We have had this happen to a handful of users and just through it was a fluke. Is there a bug or something that we can be doing to stop this or fix it?

Re: Touchscreens with Horizon View

childebrandt — Mon, 11 Aug 2014 20:11:53 GMT

I have tested it but never done it in production. There are some settings you need to make sure of if you do it.

If you use a touch-enabled screen on your client system to work in a View desktop, do not use the Enable Relative Mouse feature. This feature provides improved mouse performance for 3D and CAD applications, but for touch-enabled screens and tablets, the mouse coordinates are not translated properly, even in 3D and CAD applications.

Re: Touchscreens with Horizon View

childebrandt — Mon, 11 Aug 2014 19:55:55 GMT

We currently use HP 310 clients. They are great. I am a huge fan on 10Zig. You might check them out.

Also you may check out the product finder from Teradici.

Assigning Printers and Default Printers in Horizon View

childebrandt — Wed, 06 Aug 2014 14:25:04 GMT

Assigning printers in View Non-Persistent linked clones is kind of a pain also so can keeping the default printer to follow the user profile. I have come up with a set of scripts that is designed to help this out a bit.

There are 3 attached files.

"Save Default Printer to Text File" Is a VBscript that is designed to save the default printer to a text file in the users documents.

"Set Default Printer from Text File" Is a VBscript that is designed to set the default printer from a text file created in the other script from the users documents.

"Assign Printers and Set Default Printer" Is a VBscript that is designed to assign the printers from a print server and set the default printer from a text file in the users documents. THis script combines the set default printer and assigning printer into one script.

Cisco Jabber and Horizon View

childebrandt — Wed, 06 Aug 2014 13:39:19 GMT

This is here to help those of you to get Cisco Jabber to work in a VMware horizon view environment with non-persistent linked clones.

1.	Add DNS records for Cisco Jabber. Create DNS records for the following names on your domain DNS server Service: _cuplogin Protocol: _tcp Priority: 0 Weight: Your Choice (If you have a DR you will have to create two records and weight accordingly) Port Number: 8443 Host: IM and Presence server FQDN Service: _cisco-uds Protocol: _tcp Priority: 0 Weight: Your Choice (If you have a DR you will have to create two records and weight accordingly) Port Number: 8443 Host: Call Manager server FQDN
2.	Edit GPO for Persona Management Add Policy Files and Folders to Preload AppData\Roaming\Cisco\Unified Communications\Jabber\CSF
3.	Turn on the auto start on the jabber client When you first enter your info check the box for: Sign me in when Cisco Jabber starts Then once jabber loads click on file and options. And under general place a check in: Start Cisco Jabber when my computer starts.

Add DNS records for Cisco Jabber.

Create DNS records for the following names on your domain DNS server

Service: _cuplogin
Protocol: _tcp
Priority: 0
Weight: Your Choice (If you have a DR you will have to create two records and weight accordingly)
Port Number: 8443
Host: IM and Presence server FQDN

Service: _cisco-uds
Protocol: _tcp
Priority: 0
Weight: Your Choice (If you have a DR you will have to create two records and weight accordingly)
Port Number: 8443
Host: Call Manager server FQDN

Edit GPO for Persona Management

Add Policy
Files and Folders to Preload
AppData\Roaming\Cisco\Unified Communications\Jabber\CSF

Turn on the auto start on the jabber client

When you first enter your info check the box for:
Sign me in when Cisco Jabber starts

Then once jabber loads click on file and options. And under general place a check in:
Start Cisco Jabber when my computer starts.

Re: Windows 7 Activation in Horizon View

childebrandt — Fri, 11 Jul 2014 15:07:52 GMT

Log into your windows account and look at your activations. This may be your issue.

Re: Refresh Immediately on Log off Not working

childebrandt — Thu, 10 Jul 2014 20:32:28 GMT

And if you go in the view admin portal and Desktops and open one of the desktops and check the Last Compose time its not recent to the last logoff.

Is the desktop still showing a user?

Also what version of view are you running?

Re: Refresh Immediately on Log off Not working

childebrandt — Thu, 10 Jul 2014 20:08:47 GMT

Can you try changing your logoff after disconnect to something shorter or to Immediately so you can see if that fixes your issue. The VMs can show disconnected but your user account is still logged in. And if you policy is set to 120 mins it will not drop the connection and recompose till that user is logged off or 120 mins.

Re: Refresh Immediately on Log off Not working

childebrandt — Thu, 10 Jul 2014 19:49:35 GMT

In the view admin are the users still showing connected? This may be your issue, have you tried waiting the 120 mins?

Re: Refresh Immediately on Log off Not working

childebrandt — Thu, 10 Jul 2014 19:46:59 GMT

Also what is your settings for AutoMatically logoff after disconnect? We set this for "After" "15" Minutes.

Re: Refresh Immediately on Log off Not working

childebrandt — Thu, 10 Jul 2014 19:43:19 GMT

Is it doing it only on one VM or the whole pool?

Re: Windows 7 Activation in Horizon View

childebrandt — Thu, 10 Jul 2014 18:00:12 GMT

If you keep activating and you do not have a KMS server setup you will use up all your activations. Basicly if you have a small environment you need to keep recreating machines till you hit the activation limit. Then it will activate and you can go back down to the correct amount of machines.

Set up a KMS server it will only make your life better down the road.

Re: Power-on policy

childebrandt — Wed, 09 Jul 2014 17:48:58 GMT

I think you may have an issue with this. First i don't think you can do this but not 100% sure.

Second that power on procedure takes 2 to 3 mins to complete. So your user would have to wait for the vm to boot. This might cause a riot with your users.

I know you can create a powershell script to power them up at a certain time. This may be more useful to power them on an hour for they are set to log in.

Re: Desktop sharing, allow two users to connect to the same desktop

childebrandt — Wed, 09 Jul 2014 13:30:47 GMT

You might try Dameware. It works great in a VDI environment.