topic Upgrade 4.0 -> 4.01 workaround not working in Skyline Health Diagnostics (SHD)

Upgrade 4.0 -> 4.01 workaround not working

kwhornlcs — Fri, 27 Oct 2023 16:23:00 GMT

hi, tried the work around from this thread - https://communities.vmware.com/t5/Skyline-Health-Diagnostics-SHD/SHD-4-0-gt-4-0-1-Update-not-being-initiated/td-p/2987151

In my case I keep getting "Test Transaction failed. Bailing out." even after applying the workaround. This is an older install, and had a similar issue with a prior upgrade and had applied the pcre as recommended at the time.

Any ideas or should I just migrate this to a new ova deploy?

Re: Upgrade 4.0 -> 4.01 workaround not working

araikwar — Mon, 30 Oct 2023 04:46:28 GMT

Could you please collect and share SHD support bundle on shd-support@vmware.com? We will look into the issue, post which we can suggest workaround.

Thanks

SHD Team

Re: Upgrade 4.0 -> 4.01 workaround not working

kwhornlcs — Mon, 30 Oct 2023 12:08:52 GMT

Support bundle emailed

thanks.

Re: Upgrade 4.0 -> 4.01 workaround not working

araikwar — Tue, 07 Nov 2023 08:18:05 GMT

Hi kwhornics,

I hope SHD support has been provided for your query, could you please update and resolve the thread?

Thanks

Ashish