topic Re: Skyline "Could not execute Online health checks." after 7.0 U3d update in Skyline Health Diagnostics (SHD)

Skyline "Could not execute Online health checks." after 7.0 U3d update

Layer3-Chuck — Thu, 07 Apr 2022 18:57:05 GMT

After updating to 7.0U3d, I have several custromers who are experiencing Skyline Health "Online health checks execution" error showing "Could not execute Online health checks." I tried a "RETEST" and Guest OS reset on the vCenter Server VM and a full Power Reset and came back up to the same result.

Re: Skyline "Could not execute Online health checks." after 7.0 U3d update

HarmonyIT — Wed, 06 Apr 2022 12:14:13 GMT

Same here.

Re: Skyline "Could not execute Online health checks." after 7.0 U3d update

_snace_ — Wed, 06 Apr 2022 16:44:02 GMT

I have the same issue.

Re: Skyline "Could not execute Online health checks." after 7.0 U3d update

Layer3-Chuck — Thu, 07 Apr 2022 18:55:39 GMT

Does anyone have any suggestions yet?

Re: Skyline "Could not execute Online health checks." after 7.0 U3d update

Novox — Fri, 08 Apr 2022 12:45:24 GMT

Re: Skyline "Could not execute Online health checks." after 7.0 U3d update

gvysk — Fri, 08 Apr 2022 15:44:37 GMT

same issue here

Re: Skyline "Could not execute Online health checks." after 7.0 U3d update

rayruest — Sat, 09 Apr 2022 18:27:22 GMT

Same here. I just updated to 7.0 U3d and have the same result. I'll be firing up VSAN in 2 weeks... this isn't giving me a warm fuzzy.

Re: Skyline "Could not execute Online health checks." after 7.0 U3d update

Oderus420 — Mon, 11 Apr 2022 15:20:18 GMT

Same issue since upgrading to 7.0.3.00500.

No VSAN setup at all but that's the error I'm getting in the logs, just like everyone else.

Re: Skyline "Could not execute Online health checks." after 7.0 U3d update

gvysk — Mon, 11 Apr 2022 15:32:56 GMT

Yeah, I don't think it's a vSan issue although I do have that. The VCSA update is what broke it. It was listed as a critical update so I decided not to roll it back hoping they would have a fix soon.

Re: Skyline "Could not execute Online health checks." after 7.0 U3d update

Bill_Oyler — Mon, 11 Apr 2022 19:43:42 GMT

Same issue for me on 7.0U3d.

Re: Skyline "Could not execute Online health checks." after 7.0 U3d update

GodfatherX64 — Tue, 12 Apr 2022 12:13:19 GMT

same

Re: Skyline "Could not execute Online health checks." after 7.0 U3d update

JDMOB — Wed, 13 Apr 2022 01:46:51 GMT

Ditto. At least I know to stop beating my head against a (virtual) wall and wait.

Re: Skyline "Could not execute Online health checks." after 7.0 U3d update

HarmonyIT — Wed, 13 Apr 2022 06:39:19 GMT

A VMware reassurance of a fix or acknowledge of the issue at least wouldn’t go a miss.
There might be one and I haven’t look hard enough to be honest.

Re: Skyline "Could not execute Online health checks." after 7.0 U3d update

rothb — Wed, 13 Apr 2022 07:50:05 GMT

After filing a support request. I got the follwing answer:

Listed as a known issue for 7.0 U3d, fix is planned come for release 7.0 P5 [scheduled for late Q2, early Q3 2022]

So I guess we have to wait a "little" longer.

Re: Skyline "Could not execute Online health checks." after 7.0 U3d update

swepape — Wed, 13 Apr 2022 12:15:08 GMT

The Oracle (Sun) JRE package is updated to version 1.8.0_311 in 7.0 U3d and in /var/log/vmware/analytics/analytics.log you are getting this when you running Skyline:

pool-14-thread-1 [operationID=5e25e847-8fd1-4086-b242-2cf2f0b194a6] WARN cloud.dataapp.internal.collector.DefaultCollectorDataAppAgent Data app collection failed java.lang.IllegalArgumentException: Unsupported type class java.util.ArrayList

I think this is the problem.

Re: Skyline "Could not execute Online health checks." after 7.0 U3d update

Oderus420 — Wed, 13 Apr 2022 18:22:57 GMT

Nothing in the official release notes says this is a known issue. Cmon VMware, do better.

https://docs.vmware.com/en/VMware-vSphere/7.0/rn/vsphere-vcenter-server-70u3d-release-notes.html

Re: Skyline "Could not execute Online health checks." after 7.0 U3d update

wkasak_wra — Thu, 14 Apr 2022 12:49:22 GMT

Same issue after updating from 7.0u3c > 7.0u3d. VMware support has not provided any resolution and just wants to use our production system as a bug fix sandbox.

Re: Skyline "Could not execute Online health checks." after 7.0 U3d update

Novox — Thu, 14 Apr 2022 14:21:41 GMT

When it comes to something as unimportant as the health of our production VMWare environments, we can wait for a fix...

Re: Skyline "Could not execute Online health checks." after 7.0 U3d update

Novox — Thu, 14 Apr 2022 14:27:41 GMT

I checked VMware vCenter Server 7.0 Update 3d Release Notes as well and all I could find regarding Skyline Health is:

Skyline Health page displays garbage characters
In the vSphere Client, when you navigate to vCenter Server or select an ESXi host in the vSphere Client navigator and click Monitor > Skyline Health, the page displays garbage characters in the following locales: Korean, Japanese, German and French.
Workaround: Switch to English locale.

Can someone post the URL that contains this (Skyline "Could not execute Online health checks") as a known issue?

Thank you

Re: Skyline "Could not execute Online health checks." after 7.0 U3d update

gvysk — Thu, 14 Apr 2022 14:37:52 GMT

I think that is part of the issue. VMware has not posted it as a known issue although people who have opened tickets say support is aware of it.